Carlos Geovanny Padilla Armas
613 Woodstone Rd ,GA
Summary
Dynamic sales professional with exceptional customer service skills, honed at Daymond Khalili, where I built strong client relationships and facilitated repeat business. Proficient in cash handling and I consistently resolved customer issues, enhancing loyalty and driving sales success. Committed to delivering high-quality service and fostering teamwork.
When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates them concisely.
Applies creative problem-solving to address business needs and problems.
Strong computer skills, including Outlook, Excel, etc.
Overview
11
11
years of professional experience
Work History
Sales Associate
Daymond Khalili
02.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Applies creative problem-solving to address business needs and problems.
- Built relationships with customers to encourage repeat business.
- Exceptional customer service skills.
- Managed returns, exchanges and refunds in accordance with store policy.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Completed registration paperwork and sales documentation.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Consistently adhered to company guidelines regarding ethical selling practices.
Customer Service Representative
Auto Sales
10.2014 - 09.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Applies creative problem-solving to address business needs and problems.
- Built relationships with customers to encourage repeat business.
- Exceptional customer service skills.
- Managed returns, exchanges and refunds in accordance with store policy.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Completed registration paperwork and sales documentation.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Consistently adhered to company guidelines regarding ethical selling practices.
Education
Bachelor Of Business Administration And Management -
Universidad Catolica De Ecuador
UioSkills
- Teamwork and collaboration
- Time management (Ability to plan and prioritize cycles for the company)
- Problem-solving skills
- Exceptional customer service
- Relationship building
- Cash handling
- Sales strategies
Timeline
Sales Associate
Daymond Khalili
02.2025 - Current
Customer Service Representative
Auto Sales
10.2014 - 09.2022
Bachelor Of Business Administration And Management -
Universidad Catolica De Ecuador