Karem Goyes
Coral Springs,Florida
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Florida Eye and Laser Center
03.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Restaurant Waiter
La Bamba
04.2017 - 11.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift..
Education
Associate of Science - Medical Assistant
Florida Career College
Miami, FL11.2023
Skills
- Patient Scheduling
- Customer Service
- Fluent in Spanish
- HIPAA Regulations Understanding
- Insurance Verification
- Reliable team player
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Florida Eye and Laser Center
03.2022 - Current
Restaurant Waiter
La Bamba
04.2017 - 11.2021
Associate of Science - Medical Assistant
Florida Career College
- CCMA - Certified Clinical Medical Assistant
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