Proficient installation and repair technician well-versed in satellite services. Skillful installing new systems, troubleshooting problems and correcting issues. Positive and upbeat team player with good customer service and communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Satellite Installation Technician
DISH
07.2007 - 06.2023
Maintained excellent levels of customer service by efficiently meeting customer needs for all types of Dish, Dishnet, and HughesNet systems.
Set up and programmed devices and educated customers on use.
Made over 800 home visits per year to inspect, repair or install satellite systems.
Installed wiring, cabling and networking hardware on customer premises.
Self Employed
Retail Store
12.2003 - 04.2007
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Office File Clerk
Tristar Risk Management
12.2002 - 12.2003
Examined, categorized, and sorted incoming documents.
Sorted and classified documents into appropriate filing systems for increased traceability.
Located and retrieved requested documents in accordance with established policies.
Managed sensitive or confidential files with attention to data security and storage policies.
Education
High School Diploma -
Santa Ana Valley High School, Santa Ana, CA
No Degree - General Studies
Rancho Santiago College , Santa Ana, CA
Skills
Quality Improvement
Route Planning
Sales Skills
Diagnostic Procedures
Wall Fishing
System Configuration
Installation Expertise
Hand Tools
Site Surveying
Troubleshooting Skills
security alarms
Customer Education
Certification
Licensed Alarm Installer 2020-6/2023
Languages
Spanish
Full Professional
Timeline
Satellite Installation Technician - DISH
07.2007 - 06.2023
Self Employed - Retail Store
12.2003 - 04.2007
Office File Clerk - Tristar Risk Management
12.2002 - 12.2003
Santa Ana Valley High School - High School Diploma,
Rancho Santiago College - No Degree, General Studies