Carlos R. Santiago
Houston,TX
Overview
2020
2020
years of professional experience
Work History
Food Service Worker
Texas Orthopedic Hospital
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cafeteria Manager
Genesis Educational Center
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Used Software to analyze daily financial statements, balance statements and reimbursable meals.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Planned nutritionally-balanced menus for students by studying current dining trends.
- Coordinated catering services when required, working closely with event organizers to ensure smooth execution of functions while adhering to budget constraints.
Food Service Worker
Abita's Cakes and Events
01.2010 - 01.2020
- Set up and broke down food service lines quickly to maintain service flow.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Optimized food presentation to enhance customer dining experience.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Improved dining experience by maintaining clean and organized eating area.
- Reduced food preparation times by organizing workstations effectively.
- Enhanced team efficiency with streamlined food preparation processes.
- Conducted daily equipment checks to ensure operational efficiency.
Education
Bachelor Of Education - Arts Education
Ana G. Mendez University
San Juan, Puerto Rico05.1994
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
Timeline
Food Service Worker
Abita's Cakes and Events
01.2010 - 01.2020
Food Service Worker
Texas Orthopedic Hospital
Cafeteria Manager
Genesis Educational Center
Bachelor Of Education - Arts Education
Ana G. Mendez University
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