Carlos V. Calderon
Vice President of Operations
Austin
Summary
Senior operations leader with 13+ years of leadership in large-scale, multi-site janitorial and facilities services organizations across Texas and the Southeast. Demonstrated success operating beyond traditional VP scope, with sustained responsibility for enterprise P&L performance, EBITDA improvement, labor strategy, operational governance, and executive client leadership.
Recognized internally as a trusted advisor to executive leadership, consistently relied upon to stabilize performance, scale operations, mentor senior leaders, and protect enterprise accounts. Brings an SVP-level mindset focused on standardization, scalability, risk management, and long-term portfolio health. Bilingual: English & Spanish.
Overview
12
12
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Vice President of Operations
PRITCHARD INDUSTRIES
01.2026 - Current
- Operate at enterprise scope, leading multi-market janitorial and facilities operations with full P&L and EBITDA accountability, while supporting broader organizational strategy and leadership effectiveness.
- Act as a strategic partner to executive leadership, contributing to decisions on market expansion, operational scalability, and risk management
- Drive operational standardization across markets, improving productivity, margin performance, and service consistency
- Serve as senior escalation point for enterprise and strategic accounts, ensuring retention, contract stability, and executive-level alignment
- Lead, mentor, and develop Directors and senior operations leaders; build succession depth for VP- and Director-level roles
- Establish KPI dashboards, operating rhythms, and governance structures aligned with enterprise objectives
- Identified opportunities to improve business process flows and productivity.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
Director of Operations
SBM
03.2024 - 06.2024
- Led regional operations with accountability for financial performance, contract compliance, and service delivery
- Improved top- and bottom-line performance through pricing discipline, labor controls, and operational efficiencies
- Expanded revenue within strategic accounts through renegotiation and scope optimization
- Ensured compliance with OSHA, FLSA, ADA, and local regulatory standards
Regional Operations Manager
SWEL JANITORIAL GROUP
12.2022 - 03.2024
- Led multi-state operations (TX, TN, SC, NC, FL) with regional P&L responsibility
- Executed growth strategies driving revenue expansion and margin improvement
- Directed estimating, bidding, and labor rate modeling to ensure profitable pricing
- Implemented continuous improvement initiatives reducing labor variance and client escalations
- Built KPI dashboards and leadership operating cadence to strengthen accountability
Operations Manager
PJS OF TEXAS
12.2019 - 12.2022
- Managed operations across 40+ locations and 300+ employees, including union environments
- Generated $100K+ in new revenue while improving branch profitability
- Led labor strategy, payroll, staffing, recruiting, and leadership development
- Supported sales, bidding, and contract negotiations
Senior District Manager / District Manager / Operation Manager
ABM INDUSTRIES
08.2014 - 08.2019
- Held district-level P&L ownership across complex, regulated portfolios
- Led multi-layer management teams and frontline leadership development
- Managed labor strategy, safety compliance, vendor performance, and quality programs
- Expanded enterprise accounts and secured long-term contractual partnerships
- Reduced operational costs through continuous process improvements and efficient resource allocation.
Education
B.A. - Accounting
Pace University
Pleasantville, NY05-2007
A.S. - Global Business
Westchester Community College
Valhalla, NY01-2004
Skills
- Enterprise & Multi-Regional Operations Oversight
- P&L Ownership ($10M–$100M portfolios)
- EBITDA Expansion & Margin Discipline
- Labor Strategy & Workforce Economics
- Executive Client Leadership & QBR Ownership
Strategic planning and execution
Certification
AIGPE – Certified Lean Specialist
Timeline
Vice President of Operations
PRITCHARD INDUSTRIES
01.2026 - Current
AIGPE – Certified Six Sigma Yellow Belt
09-2025
AIGPE – Certified Six Sigma Green Belt
09-2025
AIGPE – Certified Six Sigma White Belt
08-2025
AIGPE – Certified Lean Specialist
07-2025
AIGPE – Certified Lean Expert
07-2025
Director of Operations
SBM
03.2024 - 06.2024
Regional Operations Manager
SWEL JANITORIAL GROUP
12.2022 - 03.2024
Operations Manager
PJS OF TEXAS
12.2019 - 12.2022
Senior District Manager / District Manager / Operation Manager
ABM INDUSTRIES
08.2014 - 08.2019
B.A. - Accounting
Pace University
A.S. - Global Business
Westchester Community College