Summary
Overview
Work History
Education
Skills
Timeline
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Carlotta Barbour

Carlotta Barbour

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

25
25
years of professional experience

Work History

Teller

Virginia National Bank
Charlottesville
09.2021 - 01.2024
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Answered customer inquiries regarding bank products and services.

Collections Adjuster

First Citizens Bank
Raleigh
02.2008 - 04.2009
  • Executed inbound and outbound calls for debt owed on customers checking/savings accounts
  • Produced numerous promises of payments from customers on debt owed in a timely manner
  • Educate customers on different ways to meet financial obligations by learning of the situation
  • Demonstrated mastery of customer service within company guidelines efficiently
  • Provided accurate information in response to customer inquiries by phone or letters.

Financial Systems Reconciliation Specialist

Navy Federal Credit Union
Vienna
05.1999 - 12.2006
  • Researched and reconciled unposted debit/credit items daily report in a timely manner
  • Assisted in reconciling general ledger errors for daily postings with other departments
  • Investigated and reconciled branch errors, teller errors, and ATM totals for daily balancing
  • Balanced returned check/ach items to the Federal Reserve Bank to meet daily deadlines.

Education

Principles of Financial Accounting -

Wake Technical Community College

Microsoft Office Applications -

Wake Technical Community College

Skills

  • Communication
  • Maintaining accounting records
  • Accuracy of figures and calculations
  • Customer Service
  • Cash Handling
  • Rapid 10-key data entry

Timeline

Teller

Virginia National Bank
09.2021 - 01.2024

Collections Adjuster

First Citizens Bank
02.2008 - 04.2009

Financial Systems Reconciliation Specialist

Navy Federal Credit Union
05.1999 - 12.2006

Principles of Financial Accounting -

Wake Technical Community College

Microsoft Office Applications -

Wake Technical Community College

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Carlotta Barbour