Carlotta L.N. Kilongosi
Mebane
Summary
Dynamic nursing professional with extensive experience at Durham VA Health Care System, excelling in patient-centered care and healthcare collaboration. Proven ability to implement effective treatment plans and administer medications accurately. Strong communicator and crisis manager, dedicated to optimizing patient outcomes and fostering interdisciplinary teamwork in high-pressure environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Nursing
Durham VA Health Care System
12.2018 - Current
- Provide comprehensive direct patient care through structured assessment, strategic planning, clinical implementation, and evaluation, ensuring outcomes-driven management for adult geriatric populations.
- Collaborate effectively with interdisciplinary teams to optimize care delivery and meet patient-specific needs.
- Conduct and document thorough initial and follow-up nursing assessments addressing both physical and psychological parameters.
- Administer medications in accordance with bar-code verification protocols, maintaining accuracy and safety.
- Maintain professional interactions with patients, families, and staff members, fostering a respectful and supportive care environment.
- Demonstrates flexibility in managing fluctuating workloads by reallocating assignments to sustain optimal team efficiency and productivity.
Nursing
Pleasant Valley Nursing Center
Derry
07.2017 - 10.2018
- Assessed residents through physical examinations and relevant diagnostic testing to determine their health status.
- Participated in the care planning process and oversaw the implementation of individualized care plans.
- Administered medications and treatments in accordance with clinical protocols.
- Communicated with physicians regarding changes in residents' conditions and diagnostic findings.
- Educated residents and their families on health-related issues to promote informed decision-making.
- Documented all assessments and care interventions in compliance with standards of care and organizational policies.
- Supervised LPNs, medication aides, and nursing assistants to ensure high-quality care delivery and adherence to established procedures.
- Began floating to the complex care unit within the same facility, where I provided support to patients with advanced medical needs, including tube feeding, tracheostomy care, wound vacuum therapy, and intravenous antibiotic administration.
Licensed Nursing Assistant
St. Joseph Hospital
Nashua
11.2016 - 07.2017
- Worked as a float aide across various patient care units and departments, demonstrating adaptability to meet the diverse needs of the patient population.
- Provided support to patients admitted through the Emergency Department, orthopedic unit, cardiac care unit, and rehabilitation services.
- Adjusted quickly to different clinical settings, ensuring consistent, high-quality care tailored to each unit's specific requirements.
Nurse’s Assistant 1
Tewksbury State Hospital
Tewksbury
06.2012 - 07.2017
- Served as a float aide across multiple specialized units, providing care to diverse patient populations including geriatric individuals, those with developmental delays, Huntington’s disease, individuals undergoing detoxification, patients in medical-surgical and rehabilitation settings, as well as those within secure units housing sex offender populations.
- Adapted clinical approach to meet the unique needs and challenges presented by each group, ensuring compassionate and consistent care across varying environments.
Certified Nursing Assistant
Lowell Healthcare Center
Lowell
05.2011 - 06.2012
- Provided direct care and support to residents diagnosed with Huntington’s disease, focusing on assistance with Activities of Daily Living (ADLs) including grooming, dressing, bathing, toileting, mobility, and nutritional intake.
- Monitored behavioral changes and motor function decline.
Systems Support Specialist
Andy Forwarders Services Limited
Nairobi
11.2009 - 11.2010
- Managed and maintained a complex IT infrastructure comprising over 70 user terminals and associated peripheral devices.
- Oversaw procurement processes for departmental technology needs, ensuring timely and cost-effective acquisition of equipment and services.
- Led initiatives to modernize the organization’s telecommunications by transitioning from an analog to digital system.
- Recommended upgrading from Windows Server 2003 to Windows Server 2008 to enhance system performance and security.
- Initiated cross-departmental discussions to explore the implementation of an Enterprise Resource Planning (ERP) solution aimed at unifying operations across multiple business units into a single, integrated network.
Help Desk Support
Alltex EPZ Limited
Nairobi
10.2002 - 10.2009
- Administered and maintained Windows Server 2003 infrastructure supporting a network of over 50 user terminals and associated peripheral devices, including printers, scanners, and copiers.
- Oversaw user account management and profile maintenance to ensure secure access and workflow efficiency.
- Monitored employee attendance via biometric systems and managed firewall configurations and network traffic to safeguard system integrity.
- Coordinated day-to-day operations of the IT department, facilitating seamless performance and minimizing technical disruptions across the organization.
Education
Master of Science - Nursing
Queens University of Charlotte
Charlotte, NC12.2025
Bachelor of Science - Nursing
Walden University
Minneapolis, MN08.2019
Associates of Science - Nursing
St. Joseph School of Nursing
Nashua, NH04.2017
Liberal Arts Program - Nursing Pre-requisites
Nashua Community College
USA12.2014
Microsoft - MCITP (Windows server 2008)
Computer Pride Limited
Kenya08.2009
IMIS - Management of Information Systems
Inorero University
Kenya12.2001
Skills
- Patient-centered care
- Healthcare collaboration
- Information systems management
- Patient assessment and planning
- Medication administration
- Treatment implementation
- Emergency response
- Crisis management
- Electronic health record proficiency
- Team communication
- Conflict resolution
Certification
- North Carolina Compact RN license, 323336
- Basic Life Support, American Heart Association
- Microsoft MCP, 6920553
- IMIS, 100661
Computer System Education
- Computer Pride Limited, Kenya, Microsoft – MCITP (Windows server 2008), 01/01/08, 08/31/09, 6920553
- Inorero University, Kenya, IMIS – Management of Information Systems, 01/01/00, 12/31/01, 100661
References
Available upon request.
Hobbies and Interests
- Attending nursing conferences to expand my knowledge base on advocacy.
- Volunteer ushering at my church and visiting the less fortunate living in shelters.
- Gardening, small-scale gardening for relaxation and in touch with nature.
- NAMI walk, raised awareness of mental health issues in our society.
- Walking for relaxation and reflection.
Nursing Education
- Queens University of Charlotte, Master of Science in Nursing, 01/01/24, 12/31/25
- Walden University, Bachelor of Science in Nursing, 01/01/18, 08/31/19
- St. Joseph School of Nursing, Associates of Science in Nursing, 01/01/15, 04/22/17
- Nashua Community College, USA, Liberal Arts Program (Nursing Pre-requisites), 09/01/12, 12/31/14
Clinical And Technical Skills
- Patient assessment and care planning
- Medication administration and treatment implementation
- Emergency response and crisis management
- Electronic health record proficiency
- Team communication and conflict resolution
Timeline
Nursing
Durham VA Health Care System
12.2018 - Current
Nursing
Pleasant Valley Nursing Center
07.2017 - 10.2018
Licensed Nursing Assistant
St. Joseph Hospital
11.2016 - 07.2017
Nurse’s Assistant 1
Tewksbury State Hospital
06.2012 - 07.2017
Certified Nursing Assistant
Lowell Healthcare Center
05.2011 - 06.2012
Systems Support Specialist
Andy Forwarders Services Limited
11.2009 - 11.2010
Help Desk Support
Alltex EPZ Limited
10.2002 - 10.2009
Master of Science - Nursing
Queens University of Charlotte
Bachelor of Science - Nursing
Walden University
Associates of Science - Nursing
St. Joseph School of Nursing
Liberal Arts Program - Nursing Pre-requisites
Nashua Community College
Microsoft - MCITP (Windows server 2008)
Computer Pride Limited
IMIS - Management of Information Systems
Inorero University