Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Deputy County Clerk
Madison County Clerk's Office
Madison, NE
09.2020 - Current
Reconciled monthly statements and transactions to keep records accurate and current.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Informed job applicants of duties and responsibilities, compensation and benefits.
Processed hiring-related paperwork.
Discussed openings with department managers, as well as desired characteristics and qualifications in candidates.
Managed compensation, insurance and vacation days within employee benefits programs.
Assisted in employee hiring and interview processes.
Support Specialist
Faith Regional Physician Services - Urgent Care
Norfolk, NE
01.2020 - 09.2020
Clerical tasks, including answering phone calls, making copies, sending faxes, organizing documents and rearranging schedules.
Coordinated with patients to gather pertinent information
Processed payments and updated accounts to reflect balance changes
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Enforced compliance with organizational policies and federal requirements regarding confidentiality.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Utilized the EPIC system for taking in patients.
Veterinary Assistant
Madison County Veterinary Clinic
Madison, NE
08.2014 - 12.2019
Developed sale barn letters, health certificates, Coggins certificates, insurance claims, and prescriptions for feed directives
Compiled client data to track payment trends
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Documented and tracked treatment activities.
Reviewed pet records from daily visits and appointments, entering important data into system.
Resolved customer inquiries, questions and concerns to consistently offer quality service.
Certified Nursing Assistant
Good Samaritan - Pineview
Valentine, NE
05.2013 - 06.2014
Provided hands-on nursing care under direct RN supervision
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented information in patient charts
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Documented activities and recorded information in EMR system.
Deli Manager - Cashier
Red and White Market
Ainsworth, NE
08.2007 - 05.2013
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Resolved customer problems by investigating issues, answering questions and building rapport.
Connected with customers to provide assistance and collect feedback to optimize operations.
Education
Associate of Arts - Business Administration
Northeast Community College
Norfolk, NE
05-2026
Skills
Microsoft Office
Administrative support
Verbal/written communication
Office Management
Billing and Invoicing
Hiring and Onboarding
Compensation and Benefits Administration
Payroll Management
Account reconciliation
Timeline
Deputy County Clerk
Madison County Clerk's Office
09.2020 - Current
Support Specialist
Faith Regional Physician Services - Urgent Care
01.2020 - 09.2020
Veterinary Assistant
Madison County Veterinary Clinic
08.2014 - 12.2019
Certified Nursing Assistant
Good Samaritan - Pineview
05.2013 - 06.2014
Deli Manager - Cashier
Red and White Market
08.2007 - 05.2013
Associate of Arts - Business Administration
Northeast Community College
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