Carl R. Gray Jr.
Little Rock
Summary
Accomplished sales professional with a proven track record at Bass Pro, adept in customer assistance and cash handling. Excelled in roles requiring strong communication skills and reliability, gun knowledge and sales. Demonstrated expertise in product knowledge and engaging diverse customers, significantly enhancing safety and customer satisfaction.
Overview
44
44
years of professional experience
Work History
Gun Sales Outfitter
Bass Pro
06.2021 - Current
- Provides positive first impressions to welcome existing, new, and potential customers.
- Prepares merchandise for sales floor by pricing or tagging.
- Monitors customers for signs of security concerns and escalated issues to management.
- Assists customers with product selection based on experience and evaluating customer needs.
- Conducts NICS background checks IAW state and federal law and company policy for all firearms purchases.
- Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
Cash Office Accountant
Mardel Christian Books And Education
01.2022 - 08.2024
- Cash Office Manager responsible for accounting of daily store transactions.
- Maintained files of transaction reports to Corporate Office.
- Prepared Bank Deposits
Sales Associate
HOBBY LOBBY Retail Stores
09.2020 - 01.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Court Security Officer
United States Marshal's Service
09.2007 - 09.2020
- Ensured a safe environment for court officials, staff, and visitors by maintaining constant vigilance and situational awareness.
- Served as an integral member of the court''s crisis response team, providing critical support during emergencies or evacuations.
- Increased overall courthouse safety through meticulous monitoring of surveillance systems and prompt reaction to any suspicious activity observed.
- Maintained order in the courtroom during high-profile cases, ensuring a smooth judicial process for all parties involved.
- Escorted jurors, visitors, and prisoners into courtroom.
- Served as Firearms Instructor.
Federal Contract Security Supervisor and Trainer
Federal Protective Service
12.1999 - 09.2007
- Contracted with Homeland Security and Federal Protective Services to supervise and train federal security officers in the state of Arkansas.
- Conducted training and certification in general security, firearms, 1st Aid/CPR and defensive tactics.
- Assigned to the National Archives and Records Administration as supervisor and trainer at the Clinton Presidential Materials Project protecting classified documents and White House archives.
Law Enforcement/Corrections Academy Instructor
State of Arkansas
12.1990 - 12.1999
- Conducted training and certification for pre-service and in-service law enforcement and corrections officers.
- Developed curriculum IAW state law and minimum standards requirements.
- Developed and trained the Corrections Dept. Emergency Response Team responding to prison facility emergencies statewide.
- Certified qualified officers as law enforcement firearms instructors through a forty hour course.
- Primary instructor for defensive tactics, searches, court testimony preparation and first aid/CPR.
Security Force Instructor/Trainer
United States Navy
12.1980 - 12.1990
- Assigned to Pearl Harbor Security Detachment and Republic of Panama under the Marine Cadre and Fleet Antiterrorism Security Team (F.A.S.T.) for special security missions including nuclear protection.
- Conducted forward operations under Marine Detachment during Operation Just Cause invasion of Panama.
Education
High School Diploma -
Pine Bluff High School
Pine Bluff, AR05-1979
Skills
- Strong communication and interpersonal skills
- Customer assistance
- Reliability
- Cash handling
- Flexible hours
- Store opening and closing
- Engaging with diverse customers
- Product knowledge
Timeline
Cash Office Accountant
Mardel Christian Books And Education
01.2022 - 08.2024
Gun Sales Outfitter
Bass Pro
06.2021 - Current
Sales Associate
HOBBY LOBBY Retail Stores
09.2020 - 01.2022
Court Security Officer
United States Marshal's Service
09.2007 - 09.2020
Federal Contract Security Supervisor and Trainer
Federal Protective Service
12.1999 - 09.2007
Law Enforcement/Corrections Academy Instructor
State of Arkansas
12.1990 - 12.1999
Security Force Instructor/Trainer
United States Navy
12.1980 - 12.1990
High School Diploma -
Pine Bluff High School
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