Carls Toyn
Salt Lake City,Utah
Summary
Carls has 300+ hours of Spa experience after graduating from Healing Mountain Massage School and becoming a LMT in September 2024. They also have 9+ years of customer service experience in previous carreer roles. Carls has been told they have a wonderfully safe presence and a caring nurturing aura. Detail oriented, focused, and driven; Carls is an enthusiastic member of a team and would be a fantastic addition to yours.
Overview
6
6
years of professional experience
Work History
STUDENT PRACTITIONER
Healing Mountain Massage School
02.2024 - 09.2024
- Assessed client needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Provided safe, effective, and intuitive massage therapy techniques during client appointments.
- Utilized hot stones, aromatherapy, CBD balms and other relaxing therapeutic treatments.
- Performed sanitization tasks to keep massage environment clean and safe.
- Helped assist front desk with janitorial tasks and laundry in free time.
- Received 50+ highest rating reviews from cliental.
SERVER/HOST
Best Thai
09.2022 - 11.2023
- Responsible for 100% of Front of House duties.
- Greeted all customers while inputting online & phone orders.
- Took orders, ran food, bused tables, and cashiered while ensuring sanitary work environment.
- Exuded positive energy for consistent positive customer experience.
- Sanitized bathroom, dishes, and floors when closing restaurant.
- Cultivated warm relationships with regular customers.
BARISTA/SERVER
Zest Garden Café (Marci's Bar)
09.2022 - 03.2023
- Greeted customers, took orders, prepared drinks, ran food, maintained clean drink bar, handled transactions, and contributed to positive work environment.
- During non peak hours: deep cleaned café, wrapped silverware, and prepped drinks.
- Crucial team member in transitional period when merging from Marci's Bar to Zest Garden Cafe.
- Helped with construction tear down & rebuild including installing flooring, painting, and interior design.
FLOOR STAFF
Coming Attractions Theatres
09.2021 - 08.2022
- Handled customer transactions behind concessions and guided positive customer experience while preparing and upselling food items.
- Prepared variety of drinks, hot food, & popcorn; simultaneously interacting with customer, finishing transaction, and ensuring all aspects of customer satisfaction.
- Helped maintain all janitorial upkeep of 100% of building: sweeping and mopping theaters promptly after vacated, regularly cleaning spills in lobby, hourly temperature and bathroom checks to ensure customer satisfaction, and weekly chore list.
PROPERTY ADMINISTRATOR
Cushman & Wakefield
08.2018 - 01.2021
- Executive Assistant for 2 Property Managers responsible for all administrative duties for 10 different properties.
- Invoiced tenants monthly and oversaw all charges on tenants accounts.
- Handled all in-person cash and card transactions with tenants.
- Coordinated all other building management needs such as communication with engineers and cleaning staff.
- Maintained direct contact with operations personnel to maintain positive relationships and exceed customer expectations.
Education
LICENSED MASSAGE THERAPIST -
Healing Mountain Massage School
Salt Lake City, UT09.2024
ASSOCIATES OF SCIENCE - GENERAL EDUCATION
Salt Lake Community College
Salt Lake City, UT05.2018
Skills
- SWEDISH MASSAGE
- SHIATSU MASSAGE
- CRANIOSACRAL
- THAI YOGA
- REIKI ENERGY WORK
- DEEP TISSUE MASSAGE
- LYPMHATIC DRAINAGE
- SPORTS MASSAGE
- REFLEXOLOGY
- SPA SERVICES
- CUSTOMER SERVICE
- CASH/CREDIT CARD HANDLING
Timeline
STUDENT PRACTITIONER
Healing Mountain Massage School
02.2024 - 09.2024
SERVER/HOST
Best Thai
09.2022 - 11.2023
BARISTA/SERVER
Zest Garden Café (Marci's Bar)
09.2022 - 03.2023
FLOOR STAFF
Coming Attractions Theatres
09.2021 - 08.2022
PROPERTY ADMINISTRATOR
Cushman & Wakefield
08.2018 - 01.2021
LICENSED MASSAGE THERAPIST -
Healing Mountain Massage School
ASSOCIATES OF SCIENCE - GENERAL EDUCATION
Salt Lake Community College
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