Carlton Coleman
Summary
Results-oriented business leader with more than 6 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
8
8
years of professional experience
Work History
Senior Fleet Manager
Envoy There
08.2018 - Current
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- In-person and remote management of a portfolio of over 100 unique clients and programs
- Implementation and management of electric vehicle car sharing programs and electric vehicle charging infrastructure
- Data analysis of primary focus KPIs - vehicle uptime, vehicle usage and revenue generation
- Hosting training and development sessions for internal and external clients
- Additionally: Vehicle procurement, negotiating contracts, disadvantaged community program management, cross functional team management, marketing and promotions
Operations Manager
One Fine Stay
09.2016 - 08.2018
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Managed operations team; including training and development
- Maintained external vendor operations, community relations and customer relations for the Southern California region
- Analyzed and reported on key performance metrics to senior management.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Education
Bachelor of Science - Fire Protection Administration And Technology
California State University - Los Angeles
Los Angeles, CA06.2011
Associate of Science - Fire Science
El Camino College
Torrance, CA06.2009
Skills
- Project Managing
- Program Operations
- Inventory Management
- Process Improvement Strategies
- Stakeholder Relations
- Staff Management
- Planning and Implementation
- Logistics
Timeline
Senior Fleet Manager
Envoy There
08.2018 - Current
Operations Manager
One Fine Stay
09.2016 - 08.2018
Bachelor of Science - Fire Protection Administration And Technology
California State University - Los Angeles
Associate of Science - Fire Science
El Camino College
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