Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Carlton Phillips Jr

Business Operations
Chicago,IL

Summary

Hardworking employee pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10+ years in logistics. Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Truck Driver/Owner

Another Phillips Enterprise
03.2019 - 09.2023
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Maximized load safety by balancing, securing, and weighing products.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Truck Driver

CRST Expedited
07.2017 - 04.2022
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maximized load safety by balancing, securing, and weighing products.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Banquet Captain/Server/Set-up Technician

Atrium Hospitality Hotel (Capital Plaza)
01.2016 - 03.2017
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Supervised and mentored kitchen and serving staff.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Delegated tasks to staff members to maximize production under tight deadlines.

Certified Forklift Operator/Machine Operator

ManpowerGroup
05.2015 - 03.2017
  • Boosted team performance by moving materials with forklifts, cranes, and other equipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Unloaded materials and goods at designated locations for best project availability.

Supervisor of Operations/Forklift Operator

Pro Energy Solutions
06.2014 - 03.2015
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Certified Forklift Operator

Lagasse, INC. (Essendant)
10.2013 - 06.2014
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Communicated with floor managers to determine merchandise placement.
  • Checked items against documentation for accuracy.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Forklift Operator

Employment Plus
05.2010 - 02.2013
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Education

N/A - Business

City Colleges of Chicago-Olive-Harvey College
Chicago, IL
12.2024

No Degree - Business Marketing

Lincoln University
Jefferson City, MO
05.2014

Hairstyling - Barbering

Cain's Barber College Inc
Chicago, IL
03.2010

Certification: ECM Electrical Construction Maintenance - Electrical Engineering

Coyne College
Chicago, IL
06.2008

Skills

  • Team Development
  • Microsoft Office Suite
  • Safety Compliance
  • Strategic Planning
  • Problem Solving
  • Quality Assurance
  • Organizational Skills
  • Technical Expertise
  • Customer Service
  • Analytical Thinking
  • Conflict Resolution
  • Route planning expertise
  • Basic mechanical skills
  • Strong work ethic
  • Emergency response preparedness
  • Adaptable to changing conditions
  • Stress management techniques
  • Defensive driving techniques
  • Accurate record keeping
  • Safe driving practices
  • Physical stamina and strength
  • Hazardous materials handling
  • Meticulous attention to detail
  • Time management mastery
  • Advanced multitasking
  • Travel planning efficiency
  • Strong decision-making
  • Contract negotiation experience
  • Effective communication
  • Product Inspection
  • OSHA Compliance
  • Inventory Staging
  • Forklift Operation
  • Shipment Processing
  • Warehouse Operations
  • Pallet Stacking
  • Order Picking
  • Computer Literacy
  • Dock Operations
  • Time Management
  • Custodial Machine Operation
  • Chemical Handling
  • Cleaning Expertise
  • Hand Tools Proficiency
  • Attention to Detail
  • Sanitation Practices
  • Inventory Management
  • Landscaping Knowledge
  • Minor Mechanical Repair
  • Work Orders
  • Mechanical Aptitude
  • Quality Control
  • Basic Mathematics

Accomplishments

  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

ECM Electrical Construction Maintenance

Timeline

Truck Driver/Owner

Another Phillips Enterprise
03.2019 - 09.2023

Truck Driver

CRST Expedited
07.2017 - 04.2022

Banquet Captain/Server/Set-up Technician

Atrium Hospitality Hotel (Capital Plaza)
01.2016 - 03.2017

Certified Forklift Operator/Machine Operator

ManpowerGroup
05.2015 - 03.2017

Supervisor of Operations/Forklift Operator

Pro Energy Solutions
06.2014 - 03.2015

Certified Forklift Operator

Lagasse, INC. (Essendant)
10.2013 - 06.2014

Forklift Operator

Employment Plus
05.2010 - 02.2013

N/A - Business

City Colleges of Chicago-Olive-Harvey College

No Degree - Business Marketing

Lincoln University

Hairstyling - Barbering

Cain's Barber College Inc

Certification: ECM Electrical Construction Maintenance - Electrical Engineering

Coyne College
Carlton Phillips JrBusiness Operations