Courtney Smith
Orlando,FL
Summary
Detail-oriented Cook/Cashier Team Lead with a proven track record in food handling and customer service. Expertise in ensuring safety compliance and enhancing team collaboration to drive operational efficiency.
Experienced Cook/Cashier Team Lead skilled in food preparation and customer satisfaction. Known for attention to detail and fostering a collaborative kitchen environment, committed to maintaining high standards of safety and hygiene.
Dedicated professional with strong multitasking abilities in fast-paced food service and mobile detailing environments. Focused on safety compliance and effective teamwork to enhance service quality and operational efficiency.
Overview
22
22
years of professional experience
Work History
Cook/Cashier Team Lead
Sonics Restaurant Drive Inn
Orlando, FL
02.2005 - Current
- Assisted in food preparation and cooking processes under supervision.
- Maintained cleanliness and organization of kitchen workspace.
- Followed safety and hygiene protocols to ensure food quality.
- Learned various cooking techniques and recipe execution.
- Collaborated with team members to streamline meal service efficiency.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Mobile Detailer
Eddies Mobile Detailing Company
Orlando, FL
02.2006 - 09.2026
- Delivered high-quality mobile detailing services, ensuring customer satisfaction and vehicle protection.
- Utilized advanced cleaning techniques and tools for thorough interior and exterior detailing.
- Trained new team members on best practices in mobile detailing and customer service protocols.
- Streamlined workflow processes to enhance efficiency during detailing operations.
- Developed strong client relationships through effective communication and attention to detail.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
Telephone Sales Representative
Telephone Customer Service Rep.
Orlando, FL
01.2024 - 12.2025
- Exceeded sales targets through effective communication and relationship-building with customers.
- Developed tailored sales pitches based on customer needs and product knowledge.
- Implemented feedback mechanisms to improve call quality and customer satisfaction scores.
- Streamlined call processes for increased efficiency, reducing average call handling times without compromising quality.
- Answered questions during initial contact and follow-up calls with sales prospects.
- Collaborated with marketing teams to align promotional campaigns with customer interests and market demands.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FLAssociate of Arts - Cyber Security/Computer
University of Phoenix
Orlando, FL08-2028
Skills
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Customer service
- Cleaning and organization
Languages
English
Timeline
Telephone Sales Representative
Telephone Customer Service Rep.
01.2024 - 12.2025
Mobile Detailer
Eddies Mobile Detailing Company
02.2006 - 09.2026
Cook/Cashier Team Lead
Sonics Restaurant Drive Inn
02.2005 - Current
High School Diploma -
Dr. Phillips High School
Associate of Arts - Cyber Security/Computer
University of Phoenix