Carlton Vanlize
Plantation,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Advisor
ADT Security
10.2022 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
Senior Account Manager
MTN Consulting Firm
02.2022 - 10.2022
- Trained and coached sales team members servicing AT&T accounts.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Liaised between account holders and various departments.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Account Manager
Sculpture Hospitality
12.2018 - 08.2021
- Organized company files and created support system to decrease overhead and increase profits for clients
- Serviced accounts on regular basis to propose new procedures and maximize revenue
- Used effective data analysis and sales strategies to increase profitability and develop systems for operations
- Contacted clients to verify account information and maintain accuracy, resulting in client satisfaction
- Monitored budgeting, forecasting, expenditures and performance for all accounts
- Managed 10+ clients per week
Education
Associate of Arts - Computer Science
Broward College
Davie, FL2019
Skills
- Product and Service Knowledge
- Problem-Solving Strengths
- Sales Experience
- Creative Solutions
- Customer Service
- Customer Rapport-Building
Certification
Cisco CCNA : Introduction to Networks (ITN)
References
Argelys Pena
Founder & CEO at Spirit Technologies INC
(954) 709-9632
Marlon Vernon
Cisco Certified Academy Instructor
(954) 562-7557
Timeline
Sales Advisor
ADT Security
10.2022 - Current
Senior Account Manager
MTN Consulting Firm
02.2022 - 10.2022
Account Manager
Sculpture Hospitality
12.2018 - 08.2021
Associate of Arts - Computer Science
Broward College
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