Carlton Watkins

• Examined claims forms and other records to determine insurance coverage.
• Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
• Prepared summaries of damage, payments, and policy coverage.
• Researched and analyzed policy contracts to verify proper payment of claims.
• Residential Property Claims
• Commercial Auto Claims
• General Liability Claims

Worked with a seasoned adjuster

• Assisting with auto claims, private and commercial
• Detailed claims documentation
• Experience with CCC One and Mitchell software
• Examined claims forms and other records to determine insurance coverage.
• Evaluated insurance policies and analyzed damages to determine coverage.
• Verified insurance claims and determined fair amount for settlement.

• Examined claims forms and other records to determine insurance coverage.
• Verified insurance claims and determined fair amount for settlement.
• Evaluated insurance policies and analyzed damages to determine coverage.
• Answered customer questions regarding deductibles.

• Performed roof inspections, diagrams and measurements
• Xactimate estimating of roofs an interior
• Successfully completed claims with damages ranging from wind, hail, and fire.

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Negotiated, facilitated and managed real estate transactions.

Served on the Safety Committee

• Reported unsafe situations or service-related issues to appropriate personnel.
• Followed safety protocols to avoid accidents.
• Learned wide range of simple and complex techniques from on-the-job training.
• Prioritized and accomplished multiple tasks within established timeframes.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Safely operated overhead cranes, forklifts, and excavators in the performance of my job duties