Carly Baker
Cleveland,GA
Overview
14
14
years of professional experience
Work History
Elderly Caregiver
Manor Lake
Dawsonville, GA
08.2021 - Current
- Offered companionship and kindness to elderly patients.
- Maintained a clean, safe, and well-organized patient environment.
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Assisted disabled clients to support independence and well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Conferred with supervisor to discuss the patient's condition and medical care.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets, and made beds to keep patients' bedrooms clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded patients' pulse, blood pressure, and respirations (TPRs) to assess and document important health information.
Director of First Impressions
Manor Lake
Dawsonville, GA
08.2021 - Current
- The maintained area near the entrance creates a welcoming and inviting environment for guests.
- Exhibited professionalism and composure in stressful circumstances.
- Showed worth to visitors by giving undivided attention.
- Assumed responsibility to notice guest dissatisfaction and used the best judgment to rectify the situation.
- Greeted guests warmly, determined the nature of the visit, and escorted themto the appropriate department or area.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted customers and visitors in-person and via telephone calls.
- Kept thereception area clean and neat to give visitors apositive first impression.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Acted as thefirst point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Directed incoming calls to internal personnel and departments, routing to the best-qualified department.
- Received and routed business correspondence to correct departments and staff members.
- Monitored and screened visitors to verify access to thefacility and inter-office personnel.
- Monitored premises, screened visitors, updated logs, and issued passes to maintain security.
Child Care Provider
Private Families
Alpharetta, GA
06.2011 - Current
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments and issues.
- Taught children to organize toys, wash hands and share by leading by example.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Planned and guided age-appropriate tasks like reading, crafts.
Private Nanny
Private Family Home
Dunwoody, GA
03.2020 - 08.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized different types of activities to enhance physical and intellectual development.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Assisted children with homework assignments and special projects across different subjects.
- Involved children in caring for household pets and chores.
Sales Associate Team Leader
Claires
Cumming, GA
06.2018 - 08.2018
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
Sales Associate
Family Christian Bookstore
Alpharetta, GA
12.2016 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Sociology
University of North Georgia
Dahlonega, GA05.2022
High School Diploma -
Chattahoochee High School
Alpharetta, GA05.2018
Skills
- Team Collaboration
- Client Education
- Critical Thinking
- Attentive to People
- CPR Certification
- Relationship Building
- Progress Tracking
- Caring Companionship
- Problem Identification
- Care Planning
- Clear Communication
- Supportive Personality
- Client Records Management
- First Aid Certification
- Time Management
Timeline
Elderly Caregiver
Manor Lake
08.2021 - Current
Director of First Impressions
Manor Lake
08.2021 - Current
Private Nanny
Private Family Home
03.2020 - 08.2021
Sales Associate Team Leader
Claires
06.2018 - 08.2018
Sales Associate
Family Christian Bookstore
12.2016 - 03.2017
Child Care Provider
Private Families
06.2011 - Current
Bachelor of Science - Sociology
University of North Georgia
High School Diploma -
Chattahoochee High School