Carly Chiaramonte
PHELAN
Summary
Motivated and detail-oriented professional with a strong foundation in criminal justice, research, and analytical thinking. Excellent written communication and critical thinking abilities. Eager to apply analytical skills and a commitment to public service in a Crime Analyst role.
Overview
8
8
years of professional experience
Work History
Life Insurance Broker
Family First Life
Hesperia, CA
03.2024 - 06.2025
- Developed personalized insurance plans tailored to clients' needs and financial situations.
- Conducted comprehensive needs assessments to identify optimal coverage options for clients.
- Facilitated client meetings to explain policy features, benefits, and claims processes.
- Established and maintained strong relationships with clients through regular follow-ups and support.
- Collaborated with carriers to ensure timely processing of applications and claims.
- Participated in ongoing training programs to enhance product knowledge and sales techniques.
- Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations.
Office Administrative Assistant
Rayne Water Conditioning
Hesperia, CA
10.2020 - 02.2021
- Managed daily office operations, ensuring smooth workflow and effective communication among departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained accurate records and files using electronic document management systems for easy retrieval.
- Assisted in developing administrative procedures that improved overall efficiency and effectiveness of operations.
Sales Representative
Victra Verizon Wireless
Phelan, CA
01.2019 - 08.2020
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Demonstrated extensive knowledge of wireless products and services to address customer inquiries effectively.
- Executed sales strategies that increased product visibility and drove revenue growth in-store.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
- Maintained inventory accuracy through regular stock audits, ensuring product availability for customers.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Manager
Pizza Factory
Phelan, CA
01.2017 - 05.2019
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Led staff training initiatives to enhance operational efficiency and customer service quality.
- Coordinated scheduling and workflow to maximize productivity during peak hours.
- Fostered a collaborative team environment through regular communication and feedback sessions.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored daily operations to ensure compliance with health and safety regulations.
Education
Associate of Science - Criminal Justice
Victor Valley College
Victorville, CA06-2027
Skills
- Goal-oriented mindset
- Strong negotiation
- Resilience and persistence
- Continuing education
- Insurance policy sales
- Client relationship management
- Strong interpersonal skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Languages
English
Timeline
Life Insurance Broker
Family First Life
03.2024 - 06.2025
Office Administrative Assistant
Rayne Water Conditioning
10.2020 - 02.2021
Sales Representative
Victra Verizon Wireless
01.2019 - 08.2020
Manager
Pizza Factory
01.2017 - 05.2019
Associate of Science - Criminal Justice
Victor Valley College