Stephanie Gilchrist
Tulsa
Summary
Experienced in client services and household management, demonstrating a strong focus on detail and conflict resolution. Achievements include improved financial outcomes and operational efficiency. Prepared to transition into a new role with a goal-driven and proactive approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Life Insurance Broker
Self
Tulsa
12.2025 - Current
- I just received my license for state of Oklahoma in December 2025.
- Developed personalized insurance plans for clients based on individual needs.
- Attended conferences, seminars, and workshops to stay abreast of changes in the industry.
Household Manager
Self
Tulsa
01.2016 - Current
- Managed scheduling for all appointments, including medical, and dental visits.
- Created a system of organization for filing important documents related to household matters.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Developed efficient systems for prioritizing household tasks and responsibilities.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Maintained detailed records of household bills and payments for accounting purposes.
- Analyzed household spending patterns to identify areas for cost reduction and improved financial management.
- Developed and maintained systems for organizing household documents and important information.
- Organized and executed events to enhance family engagement and create memorable experiences.
- Managed household operations, ensuring smooth daily functioning.
- Oversaw maintenance and cleaning of home facilities and grounds.
Medical Office Manager
Ashton Creek Podiatry
Tulsa
05.2010 - 01.2016
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Facilitated effective communication among team members to enhance collaboration and ensure seamless patient care.
- Oversaw day-to-day operations of front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Processed insurance claims and verified patient coverage details.
- Maintained medical records in compliance with regulatory standards.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
Retail Merchandiser (Internship)
Sears Holdings Company
Tulsa
05.2009 - 08.2009
- Organized product displays to enhance customer engagement and promote sales.
- Conducted inventory counts to ensure accurate stock levels and availability.
- Collaborated with team members to implement merchandising strategies effectively.
- Communicated with management regarding inventory needs and merchandising updates.
- Organized product displays in accordance with corporate guidelines.
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Displayed products to drive sales, using knowledge of consumer and market trends.
Education
Bachelor of Arts - Interior Merchandising And Design
Oklahoma State University
Stillwater, OK05-2010
Skills
- Customer service
- Team collaboration
- Attention to detail
- Conflict resolution
- Time management
- Goal-oriented mindset
- Strong negotiation
- Continuing education
Certification
Life Insurance Broker for the state of Oklahoma
Accomplishments
NAM Miss Oklahoma Teen 2005
Timeline
Life Insurance Broker
Self
12.2025 - Current
Household Manager
Self
01.2016 - Current
Medical Office Manager
Ashton Creek Podiatry
05.2010 - 01.2016
Retail Merchandiser (Internship)
Sears Holdings Company
05.2009 - 08.2009
Bachelor of Arts - Interior Merchandising And Design
Oklahoma State University