Summary
Overview
Work History
Education
Skills
Timeline
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Carly Christensen

Layton,UT

Summary

Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring staff, improving processes and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets.

Overview

9
9
years of professional experience

Work History

Customer Service Representative/Assistant Estimator

Higgins Body & Paint
10.2018 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Contributed to successful contract negotiations by providing detailed cost breakdowns and justifications.
  • Kept continuous contact with multiple insurance companies with each incoming/outgoing files.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.

Customer Service Representative

Larry Miller Collision Center
11.2016 - 10.2018
  • Built strong relationships with customers to maintain loyalty and promote efficient operations
  • Fielded incoming calls to answer questions, direct callers, and take messages for staff
  • Kept business finances current and accurate by inputting new transactions and reconciling accounts.

Valet/Car Cleaner

Murdock Hyundai Murray
02.2015 - 11.2016
  • Washed wide range of vehicles each day
  • Cleaned cars both externally and internally by hand or with use of automated equipment
  • Ordered and restocked supplies to keep workplace operating smoothly.

Education

High School Diploma -

Granger High School
West Valley City, UT
06.2015

Skills

  • Staff Training
  • Attention to Detail
  • Customer Relations
  • Strong Work Ethic
  • Problem-Solving
  • Schedule Management
  • Payment Processing
  • Data Collection
  • Multitasking
  • Microsoft Office

Timeline

Customer Service Representative/Assistant Estimator

Higgins Body & Paint
10.2018 - Current

Customer Service Representative

Larry Miller Collision Center
11.2016 - 10.2018

Valet/Car Cleaner

Murdock Hyundai Murray
02.2015 - 11.2016

High School Diploma -

Granger High School

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Carly Christensen