Carly Christensen
New York,NY
Summary
Master bartender with over 12 years of experience engaging with customers. From front of house to back of house, I have delivered for my customers for years. Looking for a career path in the industry where my knowledge will be best suited.
Overview
19
19
years of professional experience
Work History
Master Esthetician
Prime and Powder Esthetics
New York
01.2012 - Current
- Increased repeat business through exceptional customer service and follow-up appointments.
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Continuously updated knowledge of industry trends and advancements through ongoing professional development courses.
- Collaborated with a team of estheticians to develop new services and promotions for the spa menu.
Bartender/ VIP waitress
Rick's Cabaret
New York
01.2012 - 01.2020
- Served high customer volumes during special events, nights, and weekends
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
Juni
New York
01.2009 - 01.2014
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cocktail Server
Tavern On The Green
New York, NY
03.2006 - 05.2009
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Education
Esthetician License -
Atelier Esthetique Institute of Esthetics
New York, NY01.2007
High school diploma -
Tooele High School
Tooele, UT01.2001
Skills
- Upselling
- Retail Sales
- Communication Skills
- Bartending
- POS
- Customer service
- Front desk
- Time management
- Training
- Management
Roles And Responsibilities
- Perform facials, full body waxing, and eyelash extensions, enhancing client satisfaction.
- Advise clients on products and services, boosting sales and client retention.
- Maintain high sanitation standards, ensuring a safe and hygienic environment.
- Prepared drinks efficiently in a high-paced setting, ensuring timely service and customer satisfaction.
- Collaborated with cocktail waitresses to streamline service and enhance guest experience.
- Maintained bar cleanliness to uphold health standards and improve customer perception.
- Designed innovative cocktail menus, boosting sales and customer engagement.
- Enforced quality and safety standards, reducing incidents and ensuring compliance.
Timeline
Bartender/ VIP waitress
Rick's Cabaret
01.2012 - 01.2020
Master Esthetician
Prime and Powder Esthetics
01.2012 - Current
Bartender/Server
Juni
01.2009 - 01.2014
Cocktail Server
Tavern On The Green
03.2006 - 05.2009
Esthetician License -
Atelier Esthetique Institute of Esthetics
High school diploma -
Tooele High School