Kira Gibson
Las Vegas,NV
Summary
As a motivated Licensed Esthetician, I am dedicated to instilling confidence in my clients through skincare. With comprehensive experience in spa operations, I have excelled in cultivating a loyal client base, particularly through my expertise in facial massage techniques that guarantee repeat business. Thriving in dynamic environments, I leverage insights from diverse industries to contribute wherever necessary. Passionate about my role as an esthetician, nothing brings me greater satisfaction than witnessing the transformative impact of my facial services on my clients' self-esteem.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Master Esthetician
Hand & Stone Massage And Facial Spa
08.2022 - 05.2024
- Enhanced skin health with targeted treatments: Facials, Diamond Glow, Nano Pen, Chemical Peels, and Microdermabrasion.
- Completed product training for Dermalogica, Image, and Clarity.
- Boosted client retention through exceptional service and follow-ups.
- Provided personalized skincare and product recommendations for enhanced client satisfaction.
- Supported inventory management and replenishment.
- Increased revenue via upselling services/products during consultations.
- Developed customized at-home skincare routines for clients.
- Contributed to marketing initiatives, including promotional material creation.
- Stayed updated on industry trends through ongoing professional development.
- Maintained clean, state-compliant work environment.
Spa Associate
Hand & Stone Massage And Facial Spa
08.2023 - 05.2024
- Managed front desk operations: answering phones, scheduling appointments, and greeting guests.
- Delivered exceptional customer service to enhance client satisfaction and promptly address their needs.
- Recommended and sold spa packages/memberships tailored to clients' needs, and preferences.
- Collaborated with cross-functional teams including Massage Therapists, Estheticians, and Management to achieve company goals and maintain a cohesive work environment.
- Cultivated strong client relationships, increasing loyalty and return visits.
- Supported therapists by preparing treatment rooms and equipment prior to appointments.
- Provided knowledgeable treatment recommendations based on individual client needs.
- Contributed to marketing efforts through social media updates and promotional material development.
Front Desk Receptionist
Massage Envy Spa
12.2021 - 06.2022
- Delivered outstanding first impressions by warmly greeting visitors upon arrival.
- Maintained organized and clean front office area for a professional and welcoming atmosphere.
- Scheduled, coordinated, and confirmed appointments efficiently.
- Assisted in maintaining a clean and serene spa environment for client comfort.
Education
Master Esthetics With Honors -
Paul Mitchell The School
Salt Lake City, UT07.2022
Skills
- Advanced Facial Techniques
- Skincare product knowledge
- Service Upselling
- Expert skin analysis
- Customized Treatment Plans
- Strong Communication Skills
- Social Media Marketing
Certification
Dermalogica
Image Skincare
Clarity RX
Eminence Organic Skin Care
Timeline
Spa Associate
Hand & Stone Massage And Facial Spa
08.2023 - 05.2024
Master Esthetician
Hand & Stone Massage And Facial Spa
08.2022 - 05.2024
Front Desk Receptionist
Massage Envy Spa
12.2021 - 06.2022
Master Esthetics With Honors -
Paul Mitchell The School
Dermalogica
Image Skincare
Clarity RX
Eminence Organic Skin Care
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