Raven Artis
Henrico,VA
Summary
Exceptionally resourceful Master Esthetician with 3+ years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Master Esthetician
Hand & Stone Massage And Facial Spa
Short Pump, VA
10.2020 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Increased repeat business through exceptional customer service and follow-up appointments.
- Performed advanced skin analysis to determine appropriate treatment plans for clients specific needs.
- Improved overall skin health for clients with targeted facials, chemical peels, and microdermabrasion treatments.
- Developed customized at-home skincare routines for clients to maintain results between appointments.
- Continuously updated knowledge of industry trends and advancements through ongoing professional development courses.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Sales Associate
Victoria's Secret & PINK
North Chesterfield, VA
08.2019 - 10.2020
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Master Esthetics Licensure - Master Aesthetician
Lotus Professional College
Henrico, VA06.2023
High School Diploma -
Goochland High School
Goochland, VA06.2017
Skills
- Microdermabrasion expertise
- Advanced facial techniques
- Ultrasonic skin care
- Expert skin analysis
- Strong Communication Skills
- Team Collaboration Aptitude
- Manual lymphatic drainage
- Advanced Waxing Techniques
- Product Recommendation Expertise
- Continuing Education Commitment
Certification
Certified In:
- Diamond Glow
- Dermalogica Specialist (Progressing to Elite)
- Bt-Micro Ultrasonic
Experience With:
- Chemical Peels
- Microdermabrasion
- Dermaplaning
- Diamond Glow
- Dermalogica Products
- Image Products
- PCA Skin Products
- Clarity Rx Products
- Nanoneedling
- LED Phototherapy
- Microcurrent
Timeline
Master Esthetician
Hand & Stone Massage And Facial Spa
10.2020 - Current
Sales Associate
Victoria's Secret & PINK
08.2019 - 10.2020
Master Esthetics Licensure - Master Aesthetician
Lotus Professional College
High School Diploma -
Goochland High School