Summary
Overview
Work History
Education
Skills
Timeline
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Cecilia Green

Tremonton,UT

Summary

Dynamic Master Esthetician and former General Manager at Burger King Corporation, I excel in Esthetics and relationship building. Leveraging advanced waxing techniques and exceptional customer service, I've significantly enhanced client retention and satisfaction. My expertise in social media marketing and team leadership has driven substantial business growth, showcasing a unique blend of technical proficiency and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Master Esthetician

Self-employeed
04.2024 - Current
  • Increased repeat business through exceptional customer service and follow-up appointments.
  • Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
  • Achieved high levels of client retention by building rapport and addressing individual concerns with empathy and professionalism.
  • Mastered various body treatments such as body wraps, scrubs, and cellulite reduction therapies for diverse clientele needs.
  • Assisted in inventory management by tracking products used during treatments and replenishing stock as needed.
  • Increased monthly revenue through upselling additional services or retail products during consultations or treatment sessions.
  • Developed customized at-home skincare routines for clients to maintain results between appointments.
  • Improved overall skin health for clients with targeted facials, chemical peels, and microdermabrasion treatments.
  • Maintained a clean and sanitary work environment, adhering to state regulations and spa policies.
  • Provided exceptional waxing services, ensuring client comfort throughout each procedure.
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Handled busy schedules and stayed on top of key deadlines.

General Manager

Burger King Corporation
04.2018 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.

Education

No Degree -

Bridgerland Technical Collage
Brigham City, UT
12.2024

High School Diploma -

Bear River Highschool
Brigham City, UT
05.2021

Skills

  • Microdermabrasion expertise
  • Advanced Waxing Techniques
  • Social Media Marketing
  • Eyelash extension application
  • Chemical peel proficiency
  • Body contouring treatments
  • Hydrofacial mastery
  • Microneedling mastery
  • High-frequency technology
  • Ultrasonic skin care
  • Sanitization
  • Relationship building and management

Timeline

Master Esthetician

Self-employeed
04.2024 - Current

General Manager

Burger King Corporation
04.2018 - 01.2024

No Degree -

Bridgerland Technical Collage

High School Diploma -

Bear River Highschool

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Cecilia Green