Samantha Tennison
Deer Park,WA
Summary
My ultimate integrity is to provide intentional, personal and thoughtful relationship. I'm a motivated professional with confident communication and analytical skills. Adept at working in diverse terms and adapting to new challenges. committed to delivering high quality results and continuous improvement. Strong ability to learn quickly. Skilled in collaboration and problem solving skills with professional approach to all tasks. Extremely goal orientated and energetic passion for skincare seeking growth in the esthetics profession.
Overview
3
3
years of professional experience
Work History
Master Esthetician
Self-employeed
Deer Park, WA
08.2022 - Current
- Provided advanced skin analysis and customized treatment plans to enhance client satisfaction.
- Delivered a range of esthetic services, including facials, chemical peels, and microdermabrasion, micro-needling, micro-current and derma-planning.
- Implemented sanitation procedures to maintain a safe and hygienic treatment environment.
- Managed scheduling and client records using digital appointment systems efficiently.
- Educated clients on skincare routines and product recommendations for optimal results.
- Evaluated product efficacy and incorporated innovative treatments into post care.
- Increased repeat business through exceptional customer service and follow-up appointments.
- Achieved high levels of client retention by addressing individual concerns with empathy and professionalism with a warm inviting environment.
- Fostered friendly, heartfelt, and exceptional customer experience.
Lead Server
Twigs Bistro And Martini Bar
Spokane, WA
11.2023 - Current
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Trained and mentored new staff on menu knowledge and service protocols.
- Coordinated with kitchen staff to streamline order processing and enhance efficiency.
- Developed and implemented strategies to improve customer satisfaction.
- Resolved customer complaints promptly, ensuring positive outcomes and loyalty building.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations and guest service.
- Kept register accurate through correct billing, payment processing, and cash management.
- Coordinated large group reservations, working closely with event planners to ensure exceptional execution of special occasions.
- Developed strong relationships with guests, fostering loyalty and repeat business.
Education
Master Esthetician -
Skin Studio Academy
Spokane, WA07-2022
Associate of Arts -
Spokane Community College
Spokane, WA06-2013
Communications -
Spokane Community College
Spokane, WA06-2013
Skills
- Confident communication skills
- Attention to detail
- Goal orientated
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Outstanding client care
- Infection control
- Eyelash extension application
- Manual lymphatic drainage
- Product recommendation expertise
- Advanced facial techniques
- Continuing education commitment
- High-frequency technology
- Proficient in eyebrow and lash tinting
- Skincare product sales
- Chemical facial peels
- Microdermabrasion treatments
Timeline
Lead Server
Twigs Bistro And Martini Bar
11.2023 - Current
Master Esthetician
Self-employeed
08.2022 - Current
Master Esthetician -
Skin Studio Academy
Associate of Arts -
Spokane Community College
Communications -
Spokane Community College