Summary
Overview
Work History
Education
Skills
Timeline
Generic
Carly Cleveland

Carly Cleveland

Burleson,Texas

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Substitute Teacher, K-12

Burleson ISD
2024.01 - Current
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Supervised lunchroom and recess activities.
  • Enforced school and class rules to maintain order in classroom.
  • Followed lesson plans designed by absent teachers.

Associate Team Leader

H&r Block
2023.12 - Current
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.

PR and Communications Lead

American Red Cross
2022.10 - 2023.08
  • Curated and created social media content for the American Red Cross, United Kingdom
  • Maintained exacting Brand Standards set up by American Red Cross Headquarters, while still creating media that felt unique and engaging
  • Created content that was used by American Red Cross SAF all throughout Europe.

Department Lead

Embroider, NAF USAF
2017.10 - 2019.10
  • Led a team of embroidery operators in creating thousands of custom and military designs
  • Created embroidery designs on industry-standard software
  • Performed preventative maintenance and minor repairs on 14 high-scale production embroidery machines.

Travel Agent

SATO
2017.01 - 2017.09
  • Worked as a travel agent supporting military travel
  • Handled sensitive information in regard to troop movements, and booked flights, cars, and hotels for military members, often at short notice and to far-flung places
  • Handled military travel credit cards and base-wide accounts for ticket payments.

Education

Master of Science - Museum Studies

University of Oklahoma
Norman, OK
08.2025

Bachelor of Arts - Graphic Design

Liberty University
Lynchburg, VA
03.2023

Skills

  • Sound Judgment
  • Creative Thinking
  • Organizational abilities
  • Issue Resolution
  • Records Management
  • Activity Planning

Timeline

Substitute Teacher, K-12

Burleson ISD
2024.01 - Current

Associate Team Leader

H&r Block
2023.12 - Current

PR and Communications Lead

American Red Cross
2022.10 - 2023.08

Department Lead

Embroider, NAF USAF
2017.10 - 2019.10

Travel Agent

SATO
2017.01 - 2017.09

Master of Science - Museum Studies

University of Oklahoma

Bachelor of Arts - Graphic Design

Liberty University
Carly Cleveland