Carly Cleveland
Burleson,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
Burleson ISD
01.2024 - Current
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Supervised lunchroom and recess activities.
- Enforced school and class rules to maintain order in classroom.
- Followed lesson plans designed by absent teachers.
Associate Team Leader
H&r Block
12.2023 - Current
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
PR and Communications Lead
American Red Cross
10.2022 - 08.2023
- Curated and created social media content for the American Red Cross, United Kingdom
- Maintained exacting Brand Standards set up by American Red Cross Headquarters, while still creating media that felt unique and engaging
- Created content that was used by American Red Cross SAF all throughout Europe.
Department Lead
Embroider, NAF USAF
10.2017 - 10.2019
- Led a team of embroidery operators in creating thousands of custom and military designs
- Created embroidery designs on industry-standard software
- Performed preventative maintenance and minor repairs on 14 high-scale production embroidery machines.
Travel Agent
SATO
01.2017 - 09.2017
- Worked as a travel agent supporting military travel
- Handled sensitive information in regard to troop movements, and booked flights, cars, and hotels for military members, often at short notice and to far-flung places
- Handled military travel credit cards and base-wide accounts for ticket payments.
Education
Master of Science - Museum Studies
University of Oklahoma
Norman, OK08.2025
Bachelor of Arts - Graphic Design
Liberty University
Lynchburg, VA03.2023
Skills
- Sound Judgment
- Creative Thinking
- Organizational abilities
- Issue Resolution
- Records Management
- Activity Planning
Timeline
Substitute Teacher, K-12
Burleson ISD
01.2024 - Current
Associate Team Leader
H&r Block
12.2023 - Current
PR and Communications Lead
American Red Cross
10.2022 - 08.2023
Department Lead
Embroider, NAF USAF
10.2017 - 10.2019
Travel Agent
SATO
01.2017 - 09.2017
Master of Science - Museum Studies
University of Oklahoma
Bachelor of Arts - Graphic Design
Liberty University
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