Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
Burleson ISD
2024.01 - Current
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Supervised lunchroom and recess activities.
Enforced school and class rules to maintain order in classroom.
Followed lesson plans designed by absent teachers.
Associate Team Leader
H&r Block
2023.12 - Current
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
Reviewed, implemented and updated company records related to team activities for future reference.
Evaluated customer needs and feedback to drive product and service improvements.
Conducted regular reviews of operations and identified areas for improvement.
PR and Communications Lead
American Red Cross
2022.10 - 2023.08
Curated and created social media content for the American Red Cross, United Kingdom
Maintained exacting Brand Standards set up by American Red Cross Headquarters, while still creating media that felt unique and engaging
Created content that was used by American Red Cross SAF all throughout Europe.
Department Lead
Embroider, NAF USAF
2017.10 - 2019.10
Led a team of embroidery operators in creating thousands of custom and military designs
Created embroidery designs on industry-standard software
Performed preventative maintenance and minor repairs on 14 high-scale production embroidery machines.
Travel Agent
SATO
2017.01 - 2017.09
Worked as a travel agent supporting military travel
Handled sensitive information in regard to troop movements, and booked flights, cars, and hotels for military members, often at short notice and to far-flung places
Handled military travel credit cards and base-wide accounts for ticket payments.
Education
Master of Science - Museum Studies
University of Oklahoma
Norman, OK
08.2025
Bachelor of Arts - Graphic Design
Liberty University
Lynchburg, VA
03.2023
Skills
Sound Judgment
Creative Thinking
Organizational abilities
Issue Resolution
Records Management
Activity Planning
Timeline
Substitute Teacher, K-12
Burleson ISD
2024.01 - Current
Associate Team Leader
H&r Block
2023.12 - Current
PR and Communications Lead
American Red Cross
2022.10 - 2023.08
Department Lead
Embroider, NAF USAF
2017.10 - 2019.10
Travel Agent
SATO
2017.01 - 2017.09
Master of Science - Museum Studies
University of Oklahoma
Bachelor of Arts - Graphic Design
Liberty University
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