Carly Douglass
Nottingham,Maryland
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hostess/ waitress position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook
Casa Mia Restaurant
08.2021 - Current
- Prepared food items such as meats, poultry and fish for frying purposes.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Monitored line efficiency and implemented improvements for increased productivity.
- Restocked stations and supplies during slower periods between rushes.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Manager on Duty
Coppermine Fieldhouse
06.2022 - 09.2022
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Perry Hall High School
Baltimore, MD06.2023
Skills
- Food Plating and Presentation
- Kitchen Equipment Operation
- High-Volume Production Capabilities
- Food Presentation Talent
- Customer Service and Assistance
- PCI (Payment Card Industry)
- Telephone Management
- Customer Complaint Resolution
- Cash Register Operation
- Telephone Reception
- Customer Inquiries
Certification
- First Aid/CPR Certified
Timeline
Manager on Duty
Coppermine Fieldhouse
06.2022 - 09.2022
Cook
Casa Mia Restaurant
08.2021 - Current
High School Diploma -
Perry Hall High School
- First Aid/CPR Certified
Similar Profiles
RAQUELLA R GUERRERORAQUELLA R GUERRERO
Server Assistant at Casa Mia RestaurantServer Assistant at Casa Mia Restaurant
Jacek ŚwiderJacek Świder
Chef De Partie at Restaurant GiewontChef De Partie at Restaurant Giewont
Michelle SekoraMichelle Sekora
Bar Manager at Casa Mia Trattoria RistoranteBar Manager at Casa Mia Trattoria Ristorante