Carly Frazier
Marion,IN
Summary
Dynamic and dedicated professional with a strong foundation in the pharmacy industry, eager to leverage extensive experience and a passion for continuous learning to excel in new challenges. Known for fostering collaborative relationships and thriving in both independent and team environments. Committed to personal and professional growth, seeking a role that offers opportunities to develop skills while contributing effectively to organizational success. Enthusiastic about delivering exceptional results and consistently exceeding expectations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Eastbrook Community Schools
01.2026 - Current
- Substituted in grades 1-12
- Managed classroom environments to foster student engagement and participation.
- Assisted in creating a positive, inclusive atmosphere for all students in the classroom.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
Warehouse Associate
Heartland Harvest
Gas City, IN
06.2024 - 01.2026
- Operated pallet jacks for efficient material handling and inventory management
- Collaborated with team members to optimize workflow and maintain safety standards.
- Maintained and ran canning equipment
- Pulled and filled orders from online website
- Filled pallet orders for distributors
- Maintained clean and organized work environment in compliance with safety regulations.
- Performed inventory control, such as counting, and stocking merchandise.
Nationally Certified Pharmacy Technician
Department of Veteran Affairs, VISN10 Pharmacy Contact Center
Dayton, OH, United States
01.2022 - 02.2024
- Answer Veteran phone calls through Finesse and Cisco Jabber from VISN 10 and VISN 15 as well as VISN 12 and VISN 23 during off core hours
- Triage refills as well as process refills through VISTA
- Transfer calls to pharmacists as needed for counselling, partial medication fills, etc
- Request new prescriptions by placing notes in CPRS to providers and nurses for control medications and non-control medications
- Track medication shipments through CMOP, UPS, USPS, FedEx
- Contact local VA Outpatient Pharmacy to check stock, confirm fill dates, any other assistance that may be needed
- Advise veterans whether outside providers scripts need to be sent to the VA Pharmacy(if they have a consult) or if it needs to be sent to their VA PCP(Co-Managed Care)
- Contact and transfer veterans to the Veteran Crisis Line as needed with veterans who are giving me signs of suicidal thoughts or who agree they are suicidal
- Place notes in CRM for every call answered
- Cover Health Chat on SirusMD to correspond with Veterans
- Basic Cerner knowledge
- Communication with pharmacy staff through Teams Messenger
- Run WebVRAM monthly to keep Vista’s and CPRS’s synced
Nationally Certified Pharmacy Technician
Department of Veteran Affairs, NIHCS
Marion, IN, United States
01.2017 - 01.2022
- Reads and interprets inpatient and outpatient orders, obtains proper medication or material in the proper strength and dosage form; determines proper amount and counts, pours, or measures the medications; affixes proper label; and records required data on pharmacy's copy of prescription/order
- Delivers medications to inpatient units and outpatient clinics
- Misc. compounding and/or reconstituting of oral or external medication
- Operation and basic maintenance of automated dispensing equipment
- Answer veteran and call center phone calls to help resolve mailing issues, refill/partial supply needs
- Research and submit prior authorizations with CoverMyMeds as needed when veterans have insurance outside of the VA
- IV Certified August 2019 – January 2022: Proper cleansing and garbing, cleaning of IV rooms (requires daily, weekly, monthly, and bi-annually activities), compounding of sterile medications, appropriate labeling
- Procurement Technician Backup March 2020 – January 2022: Ordering of drugs/supplies for inpatient and outpatient pharmacy, adherence to regulations regarding contract/price research; inventory preparation; reconciliation of purchase card charges with bank and fiscal department
Teller
STAR Financial Bank
Marion, IN
07.2015 - 01.2017
- Processed customer transactions efficiently, maintaining accuracy in cash handling and account management.
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction through effective communication.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Opened new accounts
Nationally Certified Pharmacy Technician
CVS
Gas City, IN
01.2009 - 07.2015
- Assist customers and pharmacists with prescription intake, insurance verification, processing and filling of prescriptions, reconstitution of some medication, along with cashier/cash handling duties. Additional responsibility of Inventory Specialist which entails product control, ordering, invoice tracking, as well as tracking of cost and payments upon return of product to distributor. Overall inventory reconciliation related to sales/returns/etc. Scheduling for pharmacy technicians > 1 year.
Cashier/Ice Cream
Ivanhoe's Drive In
Upland, IN
03.2007 - 08.2009
- Customer Orders, Cashier/Cash handling, Shakes, Sundaes, Cones, Etc.
Education
Core 40 High School Diploma -
Eastbrook High School
Marion, IN05.2009
Associates Degree - Business
Ivy Tech
Marion, IN09.2010
Skills
- Strong attention to detail
- Critical thinking
- Problem-solving skills
- Efficient data input
- Customer relationship development
- Professionalism and courtesy
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Substitute Teacher, K-12
Eastbrook Community Schools
01.2026 - Current
Warehouse Associate
Heartland Harvest
06.2024 - 01.2026
Nationally Certified Pharmacy Technician
Department of Veteran Affairs, VISN10 Pharmacy Contact Center
01.2022 - 02.2024
Nationally Certified Pharmacy Technician
Department of Veteran Affairs, NIHCS
01.2017 - 01.2022
Teller
STAR Financial Bank
07.2015 - 01.2017
Nationally Certified Pharmacy Technician
CVS
01.2009 - 07.2015
Cashier/Ice Cream
Ivanhoe's Drive In
03.2007 - 08.2009
Associates Degree - Business
Ivy Tech
Core 40 High School Diploma -
Eastbrook High School