Highly-motivated insurance employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agency Manager
Tania Kanarek: Allsltate Insurance
Mount Pocono, PA
04.2017 - Current
Managed a team of agents, providing training and support when needed.
Developed and implemented marketing strategies to promote insurance products.
Assisted clients in selecting appropriate coverage options for their needs.
Laboratory Technician
NVE Pharmaceuticals
Andover, NJ
04.2016 - 04.2017
Conducted quality control testing on incoming materials to ensure accuracy of results.
Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
Maintained detailed records of test results for review by supervisors or other personnel as required.
Customer Service Representative
Joseph Stonbely: Allstate
East Stroudsburg, PA
01.2013 - 04.2016
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH
12-2021
Minor - Human Resources Development
Franklin University
Columbus, OH
12-2021
Associate of Applied Science - Biotechnology
Northampton Community College
Bethlehem, PA
05-2016
Skills
Operations Management
Regulatory Compliance
Recordkeeping
Quality Management
Certification
Pennsylvania P & C insurance license
Timeline
Insurance Agency Manager
Tania Kanarek: Allsltate Insurance
04.2017 - Current
Laboratory Technician
NVE Pharmaceuticals
04.2016 - 04.2017
Customer Service Representative
Joseph Stonbely: Allstate
01.2013 - 04.2016
Bachelor of Science - Business Administration
Franklin University
Minor - Human Resources Development
Franklin University
Associate of Applied Science - Biotechnology
Northampton Community College
Pennsylvania P & C insurance license
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