Carly Hewson
Howell,MI
Summary
Adaptable professional with a diverse skill set, seeking to transition into a new career path. Proven ability to leverage various competencies to drive success and support organizational goals. Strong problem-solving skills and a collaborative mindset enhance team dynamics and project outcomes.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
16
16
years of professional experience
Work History
Sales Representative
Dawn Foods
Romulus, MI
09.2019 - Current
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and maintained relationships with key clients to ensure repeat business.
- Performed market research to identify potential sales opportunities.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Assistant
Dawn Food Products Inc
Romulus, MI
03.2016 - 09.2019
- Run daily sales reports, as well as any reports that outside sales ask for
- Handles all new account inquiries, sends paperwork, assigns sales rep, and follows through.
- Reviews and sends out all sample requests on a daily basis, sends outside sales any new POS, runs a daily check on sales going out the next day, checks price and margin, and makes changes if needed.
- Takes daily incoming calls regarding product questions or challenges, and is responsible for servicing and growing six of my own accounts.
- Helps set up large food shows from start to finish, getting products to the show location, producing products, and displaying them.
Executive Pastry Chef
Saint Joseph Mercy hospital
Ann Arbor, MI
07.2009 - 02.2016
- Created menus for two coffee shop locations within the hospital, and two locations outside the hospital.
- Produced all baked goods and cold case items for the coffee shops every morning, maintained the case throughout the day, and prepared for the week.
- Oversaw afternoon employees, catering events, and large special orders.
- Ordered all products for the bakery and convenience stores, maintained bakery cleanliness, and made sure all cooler and freezer products were rotated and stored properly.
- Properly used and maintained, large pieces of bakery equipment, such as mixers, dough rounders, and sheeters.
Education
Associate of Arts - Culinary Arts
Schoolcraft College
2007
Skills
- Time management skills
- Quick learner
- Excellent organizational skills while working in a fast paced environment
- Trained on JBA (AS400) and SPS and SAP and salesforce
- Dependable and Reliable
- Strong communication skills
- Attention to detail
- Professional telephone manner
- Solid problem solver
- Relationship building
- Product and service knowledge
- Sales closing
- Self-motivated
Timeline
Sales Representative
Dawn Foods
09.2019 - Current
Sales Assistant
Dawn Food Products Inc
03.2016 - 09.2019
Executive Pastry Chef
Saint Joseph Mercy hospital
07.2009 - 02.2016
Associate of Arts - Culinary Arts
Schoolcraft College