Carly Hughes

• Primary professional support, including executive-level administrative assistance for ongoing business initiatives such as organizing meetings, tracking deliverables, maintaining all inventory, and generating reports utilizing Excel and Salesforce.
• Proactive and professional support with the annual conference, committee meetings, and events by assembling and promptly delivering all assigned materials, coordinating preparation calls, responding to general event inquiries via phone and email, and organizing shipping, financials, and other logistics.
• Serve as the project lead on the first audit of the organization's databases and establish a comprehensive system for consistent revision post-project for proper data integrity and duplicate management.
• Collaborate with the Head Controller on migrating accounting data from QuickBooks and Certify (Emburse) to Sage Intacct and Fyle.
• Manage, prepare, and revise executive communications, calendars, presentations, and reports internally and externally to uphold the company's professional reputation.

• Contracted for doctoral candidate Carissa Anderson to review special collections at the National Archives on Operation Washtub.
• Capture and digitize FBI, Department of the Interior, CIA, and other government documents with ScanSnap.
• Organize and assess documents in archives for relevancy to the selected topic. Utilize Acrobat to enhance documents.
• Consult with Carissa Anderson on project targets.

American Group Psychotherapy Association - Executive & Communications Associate

• Reestablished the organization's social media presence after a three-year absence, increasing engagement and followers by 750%.
• Curated stimulating and engaging educational content for each day and specific annual campaigns for social media, including yearly conference registration & outreach, membership outreach & renewal, certification outreach & renewal, continuing education events, scholarship & awards outreach, stewardship, board outreach, and mental health news.
• Collaborated with the CEO & Director of Public Affairs to increase group therapy's visibility by developing social, legislative, and compelling content for publications.
• Collaborated with the AGPA Foundation on the 2023 Scholarship cycle of 22 scholarships, including creating new reusable social media designs highlighting each scholarship.
• Maintained and updated the website, including beginning a refurbishment project for its transition to WordPress, and completing a project to remove all outdated pages and information from 2020.

National Association of EMS Physicians - Education Manager

• Established the Foundation of Medical Oversight Course, a new program that launched successfully in-person, hybrid, and online through the learning management system.
• Established the Quality & Safety 2-day workshop with a soft launch of 25 participants in June 2021, to double in October 2021.
• Liaison with the course directors, volunteers, and client team to establish a timeline of events, tasks, and goals for the course. Prepared all material and logistics for registration, marketing, and content day.
• Created new training materials and logistical procedures for the above programs and overall education manager duties, utilizing Microsoft Excel, Forms, and Project, streamlining all tasks by removing manual processes.

American College of Healthcare Architects - Membership & Education Coordinator

• Collaborated with the Executive Director, Board of Regents, and Certification Committee to ensure a successful certification year by ensuring all applicants, current certificants, fellows, and emeritus certificants provided materials and steps for submission and review.

Interior Design Educators Council - Membership & Education Coordinator

• Collaborated with client team and volunteers to hold the organization's first in-person conference since 2020, meeting the target attendance rate of 500 attendees.
• Facilitated the organization, logistics, program selection, and overall preparation for the five smaller regional conferences of the Council, including marketing, scheduling, registration, content review, and sponsorship.
• Maintain and update the database via Rhythm and the website via WordPress.
• Society of Maintenance and Reliability Professionals - Program Services Manager
• Supported the collaboration between the Best Practices Committee to publish the 7th Edition of SMRP's Best Practices Metrics.
• Conducted the first survey about Best Practices for the Best Practices Committee among the general membership with a 75% response rate.
• Collaborated with the Education and Best Practices Committees to reestablish the webinar program.
• Collaborated with the Scholarship Committee and marketing team on the 2023 scholarship cycle of 600 applications, an increase of 60% for the year.

• Held extensive knowledge of the museum collections and campus to aid guests and researchers with questions about art history, history, conservation, and other topics relating to the museum's holdings, including how to utilize the collections database and archival system properly. Additionally, promoted museum programs and exhibits.
• Tracked guest information for grant purposes and budget planning. Consistently led the department in membership sales and data collection.

• Senior departmental staff member served as a frontline ambassador for the museum, seeking to provide exceptional, empathetic, and responsive service to all audiences that enriched the involvement in art. Liaised between the Education and Visitor Services Departments and provided administrative support for the Collections and Development Departments.
• Created enrichment activities for all audiences, focusing on museum connections with families, children, and young adults. Administered new program initiatives such as daily tours for children, educational projects (ABC Garden-Summer program), K-12 Resources for local schools, and partnerships with local museums.
• Designed a new training program and the Visitor Services Handbook for Visitor Services Team members. Led outreach efforts for Museum promotional events, handled admissions, reservations, store merchandising, and memberships.
• Maintained Raiser's Edge and Event Espresso database systems records, events, and donation information. Coordinated departmental and volunteer schedules and daily and monthly reports based on finances, membership, attendance, exhibition success, and collections safety.