Carly Ketcham
Lexington,SC
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties, and drive revenue and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of property management experience combined with results-focused and quality-driven approach.
Overview
10
10
years of professional experience
Work History
Assistant Portfolio Manager
Tricon Residential
Columbia, SC
08.2022 - Current
- Ensure exceptional resident experience from time of application approval through move-in
- Develop and execute pricing strategies for a large single-family portfolio, ensuring optimal revenue management.
- Conduct weekly pricing calls with local team to monitor pricing, utilizing company systems for adjustments.
- Perform comparative market analyses and assess property performance to suggest corrective actions.
- Assist current residents with local and out of state transfers
Leasing Agent
Tricon Residential
Columbia, SC
01.2020 - 08.2022
- Managed the leasing process from application to move-in, including payment and utility confirmation.
- Conducted CMA's for prospective homes and performed daily website audits for accurate marketing.
- Prepared weekly reports on traffic trends to adjust pricing strategies effectively.
Sales Director
Landmark at Pine Court
Columbia, SC
01.2018 - 01.2020
- Assisted in apartment selection and resolved customer complaints, improving resident satisfaction.
Receptionist
Dodgeland of Columbia
Columbia, SC
01.2016 - 01.2018
- Managed phone communications and customer interactions, ensuring efficient service and accurate record-keeping.
Sales Associate
Ultratan
West Columbia, SC
01.2015 - 01.2016
- Managed cash handling, store operations, and customer service to drive sales and enhance customer satisfaction.
Leasing Professional
The Grandview at Lake Murray
Columbia, SC
01.2015 - 01.2016
- Facilitated apartment selection, payment collection, and vendor communications, while addressing customer complaints.
Education
Associates in Science -
Midlands Technical College
West Columbia, SC07-2020
Real Estate License
01.2020
High School Diploma -
White Knoll High School
Lexington, SC05-2014
Skills
- Microsoft Suite
- Yardi Voyager
- RentCafe
- Yieldstar
- Market Analysis
- KPI Management
- Communication
- Critical Thinking
Timeline
Assistant Portfolio Manager
Tricon Residential
08.2022 - Current
Leasing Agent
Tricon Residential
01.2020 - 08.2022
Sales Director
Landmark at Pine Court
01.2018 - 01.2020
Receptionist
Dodgeland of Columbia
01.2016 - 01.2018
Sales Associate
Ultratan
01.2015 - 01.2016
Leasing Professional
The Grandview at Lake Murray
01.2015 - 01.2016
Associates in Science -
Midlands Technical College
Real Estate License
High School Diploma -
White Knoll High School
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