Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

CARLY LEONARD

Sales Consultant & New Business Development
Spring,TX

Summary

To Whom It May Concern:

I am a resilient, ambitious, self-motivated, young professional who is passionate about the beauty industry. I am searching for opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

To establish credibility, I continued my education by enrollment in the esthetician program at the AVEDA Institute Houston to obtain my esthetician’s license. As licensed professional, I have firsthand experience working in a salon environment, comprehensive understanding of multiple products experience working in salon, AVEDA, I learned the importance of using clean skincare so no harm will be done to customer’s skin and actively listen to customers to product knowledge and be able to comprehend the clean skincare and how to articulate product value based on customers' needs to influence purchase after comprehend the features and benefits of each product to articulate and educate the value to customers to influence purchase of product after service. Also, increased my sales and customer satisfaction. During my student internship, I have experience in a fast-paced environment, adaptability, problem solving, active listening, and customer service skills. At Beauty Essentials, I was on the receiving end of cosmetic companies trying to sell their products.

As an experienced Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Talented at generating leads and closing high-volume sales. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

I welcome the many opportunities your business has to offer and look forward to expanding my experience in the workplace. Please feel free to contact me with any questions regarding my candidacy for this position. Thank you for your time and consideration. I look forward to hearing from you to further discuss this opportunity.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Sales Representative & New

NovaLash INC
Houston, TX
07.2021 - Current
  • Achieved Quarterly sales goals by promoting product benefits and enrolling new clients.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Able to create new business pipelines within my territory by discovering 7 new trainers to certify new stylists.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Documented customer interactions using HubSpot to capture data in CRM system.
  • Implemented brand marketing and sales campaigns.

Esthetician and Makeup Artist

Beauty Essentials
, TX
12.2019 - 07.2020
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Assisted in professional photos of products, salon renovation, and product display organization and consistently sold beauty products to clientele.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Provided personalized skincare recommendations to specifically target top concerns.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Successfully problem solved and implemented addition of online product sales during COVID-19 pandemic and delivery service to local clients.
  • Performed microdermabrasion treatments, mid-depth chemical peels, customized facial treatments for skin correction, teeth whitening, and makeup applications.
  • Implemented and led surveys with each client in order to improve customer’s experience.

Esthetician and Makeup Artist

The Facial Room
The Woodlands, TX
05.2019 - 11.2019
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Maintained records of customers and work performed to expedite invoicing and reoccurring appointments.
  • Demonstrated ability to perform customized facials, microdermabrasion treatments, and chemical peel treatments.
  • Successfully color matched foundation to client skin tone and performed airbrush and traditional makeup applications.
  • Consistently marketed and sold skin care products to clients
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Provided personalized skincare recommendations to specifically target top concerns.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.

Brand Ambassador

ÉYDASÉ
, TX
05.2019 - 09.2019
  • Utilized marketing tactics and social media to sell products.
  • Executed brand activations to standards and with professionalism.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Designed, filled and arranged eye-catching product floorsets to increase sales.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.


Esthetician Intern

AVEDA Institute
Houston, TX
01.2018 - 01.2019
  • Welcomed clients arriving for appointments.
  • Fostered friendly, warm and exceptional customer experience.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Performed waxing, makeup application, lash and brow tinting, and facials to improve overall skin condition.
  • Informed guests of appropriate products available to increase retail sales.
  • Recommended and sold retail products for at-home use.
  • Assisted with daily spa operations.


Education

Esthetician License - Esthiology

AVEDA Arts & Sciences Institute Houston
Houston, TX
05.2001 -

Bachelor of Arts - Communication

Arizona State University – College of Liberal Arts
08.2014 - 05.2018

Skills

Lead prospecting

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Timeline

Sales Representative & New

NovaLash INC
07.2021 - Current

Esthetician and Makeup Artist

Beauty Essentials
12.2019 - 07.2020

Esthetician and Makeup Artist

The Facial Room
05.2019 - 11.2019

Brand Ambassador

ÉYDASÉ
05.2019 - 09.2019

Esthetician Intern

AVEDA Institute
01.2018 - 01.2019

Bachelor of Arts - Communication

Arizona State University – College of Liberal Arts
08.2014 - 05.2018

Esthetician License - Esthiology

AVEDA Arts & Sciences Institute Houston
05.2001 -
CARLY LEONARDSales Consultant & New Business Development