Carly Loughran
Wildomar,CA
Summary
Experienced and dedicated office manager with a high level of experience working in a fast-paced environment while evolving with a rapidly growing company. Strong leader who works well under pressure and handles conflict, change, and challenges with ease. Ready to help a new team achieve company goals and exceed company expectations.
Overview
7
7
years of professional experience
Work History
Office Manager
Glass Warehouse
12.2018 - Current
- Provides supervision/direct management of 7 administrative and customer service team members.
- Establishes workflow processes, monitors daily productivity, and implements office procedures to improve overall performance of office personnel.
- Evaluates employee records and productivity and conducts semi-annual performance reviews.
- Works closely with senior leaders to strategize new initiatives that work towards expanding Glass Warehouse brand.
- Maintains professional, welcoming and inclusive working environment for all employees.
- Delegates and oversees all daily tasks to ensure operational excellence.
- Uses industry expertise, customer service skills and analytical nature to resolve customer concerns.
- Improves staffing during busy periods by creating employee schedules and monitoring call-outs.
- Communicates with outside vendors regarding product management and digital marketing promotions
- Conducts new product and program education for all associates.
- Builds and implements all office SOP education materials
Producer and Co-Host
Rx Media Productions
08.2020 - 01.2023
- Collaborated with director to release engaging, meaningful and thought provoking content.
- Maintained company's social media presence by creating content and engaging with followers.
- Increased subscribers by 75%.
- Monitored ad space and incoming revenue.
- Recruited guests and conducted weekly interviews.
- Brainstormed ideas with director and company executive to expand brand into variety of media platforms.
Personal Assistant / Social Media Manager
Global Pursuit Investigations
05.2018 - 12.2018
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Created and maintained filing system of 1,000+ case files.
- Directed and produced informative videos for company website and social media accounts.
- Handled executive's travel reservations, personal appointments, and business meeting schedules.
- Maintained 100% confidentiality of sensitive case files.
Development Producer
Rx Media Productions
11.2017 - 05.2018
- Collaborated with associate producer to develop new film and television projects.
- Edited demo reels and transcribed closed caption text.
- Facilitated high level studio discussions including agenda and meeting minutes.
- Researched up and coming media platforms to approach with company's new projects.
- Created and pitched new ideas to other production companies and investors.
Development Intern
Zucker Productions
01.2017 - 06.2017
- Provided support to development director with special projects and events.
- Fielded phone calls and answered emails promptly for director.
- Read and analyzed scripts/novels before writing detailed coverage.
- Collaborated with other interns on ideas to pitch to producers and directors.
Education
Master of Science - Strategic Communications
Purdue University
West Lafayette, IN08.2022
Bachelor of Arts - Film
University of California, Berkeley
Berkeley, CA12.2016
Skills
- Written and Verbal Communication
- Customer Relationship Management
- Time Management
- Meeting Coordination and Support
- Project Management
- Vendor Liaising
- Senior Leadership Support
- Microsoft Office
- Organizational Skills
- Workflow Optimization
- Negotiation and Conflict Resolution
- Positive
Timeline
Producer and Co-Host
Rx Media Productions
08.2020 - 01.2023
Office Manager
Glass Warehouse
12.2018 - Current
Personal Assistant / Social Media Manager
Global Pursuit Investigations
05.2018 - 12.2018
Development Producer
Rx Media Productions
11.2017 - 05.2018
Development Intern
Zucker Productions
01.2017 - 06.2017
Master of Science - Strategic Communications
Purdue University
Bachelor of Arts - Film
University of California, Berkeley
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