Carly Osswald
Cocoa,FL
Summary
Personable, hardworking, organized and dependable, successful at managing multiple priorities with a positive attitude. Ready to help a team achieve company goals, while utilizing my best competencies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Community Development Director
Hope Forward Foundation
09.2023 - 04.2024
- Enhanced community engagement by developing and implementing strategic outreach programs.
- Strengthened partnerships with local organizations for collaborative community development initiatives.
- Promoted volunteerism within the community by establishing effective recruitment campaigns and recognition events.
- Overseeing the organization's public relations efforts, including media relations, social media management, and the production of marketing materials.
- Building partnerships with other non-profit organizations, government agencies, and advocacy groups to amplify the groups.
Practice Manager of Operations
Heartland Dental
06.2023 - 11.2023
- Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
- Ensured compliance with industry regulations through regular audits, risk assessments, and corrective action plans.
- Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
- Addressed patient concerns promptly while maintaining a high level of professionalism, ultimately leading to improved patient retention rates.
- Managed accounts receivable, ensure accurate billing, timely payment processing, and effective resolutions for outstanding balances.
General Manager
Stumpy's Hatchet House
11.2022 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Create promotional events and materials for advertising campaigns, and social media management.
Education
Medical Office Administration
Fortis Institute
Pensacola, FL06.2014
Skills
- Nonprofit Management
- Fundraising expertise
- Exceptional Organization Skills
- Community Outreach
- Certified in CPR/AED
Hobbies
Running
Family Time
Reading
Volunteering
Timeline
Community Development Director
Hope Forward Foundation
09.2023 - 04.2024
Practice Manager of Operations
Heartland Dental
06.2023 - 11.2023
General Manager
Stumpy's Hatchet House
11.2022 - 09.2023
Medical Office Administration
Fortis Institute
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