Summary
Overview
Work History
Education
Skills
Timeline
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Carly Pence

Adelanto,CA

Summary

Dynamic Transportation Associate with a proven record of excellence in safety, compliance, and customer service at Amazon Air. Seeking a challenging role where I can leverage my skills in strategic planning, team leadership, and operations optimization to ensure the highest levels of safety, quality, and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Transportation Associate L3

Amazon Air (KSBD)
03.2020 - Current
  • Executed hundreds of over the road deliveries via tractor/trailer (semi-truck) with 0 safety escalations and lead team by maintaining a perfect safety score of 0
  • Developed relationships and earned trust by consistently assisting neighboring sites within the network due to wealth of knowledge and skills obtained within the role
  • Successfully completed over 125 TOMY runs within the first year of being a TA, displaying strong work ethic and dedication to meeting goals
  • Maintained 100% trailer inspection rate while upholding quality prior to offloading/departure which facilitated the customer promise and avoided unnecessary work across departments
  • Coordinated with other sites by bringing in 3 drivers to help with the workload when we were under headcount to assist with in yard trailer moves
  • Collaborated closely with outbound managers and clerks to monitor load departure times, identify potential issues, and develop and implement effective solutions
  • Responded to situations requiring de-escalation with third-party drivers, demonstrating excellent communication and conflict resolution skills
  • Demonstrated proficiency in YMS, OB/IB SSP, GEM, and FMC, leading to increased efficiency and accuracy in day-to-day operations.

AFE Associate and Seasonal Non-inventory Associate T1

Amazon Fulfilment Center (ONT2)
03.2018 - 03.2020
  • Led TDR inspections with accuracy, utilizing the TDR process, resulting in a significant reduction of trailer defects and maintenance costs
  • Conducted thorough risk assessments and audits to identify and mitigate safety hazards, resulting in a safer and more efficient work environment
  • Became a member of ASC where I facilitated effective communication between associates and management, ensuring that safety concerns and issues were addressed in a timely and efficient manner
  • Achieved outstanding results as a top packer and top sorter, packing over 200 units per hour and sorting over 700 units per hour, contributing to timely and accurate order fulfillment.

Education

Data Center Technician Training Program -

Correlation One
05.2023

Skills

  • Strategic planning and execution
  • Microsoft Office Suite
  • Data Analytics
  • Transportation Regulations

Timeline

Transportation Associate L3

Amazon Air (KSBD)
03.2020 - Current

AFE Associate and Seasonal Non-inventory Associate T1

Amazon Fulfilment Center (ONT2)
03.2018 - 03.2020

Data Center Technician Training Program -

Correlation One

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