Carly Pippin
Knoxville,TN
Summary
Career Agent handles administrative and documentation requirements while spending considerable time in field meeting with clients, proposing solutions and closing policy deals. Persuasive communicator with strong attention to detail and resourceful approach to new professional challenges.
Overview
7
7
years of professional experience
Work History
Recruitment Coordinator
NCSA College Recruiting
04.2024 - 12.2024
- Conduct up to 100 lead-generated calls daily, enhancing lead conversion rates through effective communication techniques
- Actively participate in sales meetings, implementing follow-up strategies to nurture client relationships
- Develop expertise in recruitment methodologies for over 30 sports, contributing to team knowledge and effectiveness
- Utilize Salesforce and additional CRM software to optimize sales processes and track client interactions
- Achieve and consistently exceed weekly and monthly sales targets through strategic planning and execution
- Coordinate appointments with senior sales representatives to assess and fulfill client needs
Supervising Agent
American Income Life
07.2022 - 04.2024
- Delivered exceptional customer service by building rapport and conducting comprehensive needs assessments for individuals and families
- Executed underwriting evaluations to assess risk and eligibility, expertly guiding clients through the application process
- Managed the underwriting and pricing processes for whole life, cancer, health, and accident insurance plans, ensuring accuracy and compliance
- Coordinated training programs for team members on sales methodologies, enhancing overall performance and fostering a collaborative environment
- Led team providing ongoing support and feedback for client presentations
- Conduct one-on-one coaching sessions to identify areas for improvement and drive individual and team success
Account Executive
DISH Network
06.2021 - 12.2021
- Educated prospective and existing customers on the value propositions of DISH Network's products and services, driving sales growth
- Cultivated strong customer relationships through effective communication and personalized service, addressing specific needs and concerns
- Successfully retained and upsold established accounts, utilizing persuasive techniques to overcome objections
- Re-engaged former customers by maintaining contact and providing tailored solutions to regain business
- Collaborated with team members to identify and explore new market opportunities
Sales Associate & Interior Designer
Bill Cox Furniture
05.2018 - 02.2021
- Provided superior customer service, cultivating a strong base of repeat clients
- Created detailed design proposals tailored to individual client preferences, fostering trust and satisfaction
- Consistently recognized as a top performer, achieving the title of Top Salesperson of the Month 80% of the time and exceeding bonus targets over 50%
- Researched industry trends and new product releases, enhancing design offerings and client recommendations
Education
Bachelor of Science - Family & Consumer Sciences, Interior Design
Carson-Newman University
05.2018
Skills
- Employee Development & Training
- Excellent Communication Skills
- Team Collaboration & Leadership
- Salesforce CRM & Data Management
- Customer Relationship Management
- Coaching & Feedback Mechanisms
- Market Research & Analysis
- Detail-Oriented & Organized
- Underwriting & Risk Assessment
Timeline
Recruitment Coordinator
NCSA College Recruiting
04.2024 - 12.2024
Supervising Agent
American Income Life
07.2022 - 04.2024
Account Executive
DISH Network
06.2021 - 12.2021
Sales Associate & Interior Designer
Bill Cox Furniture
05.2018 - 02.2021
Bachelor of Science - Family & Consumer Sciences, Interior Design
Carson-Newman University
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