Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Carly Rogers

Atlanta,GA

Summary

Dedicated and versatile individual with extensive experience in customer service roles. Proactively addresses individual needs to maximize customer satisfaction and retention. Excels in problem-solving and pays meticulous attention to detail, effortlessly handling inquiries and resolving concerns. Strong multitasking abilities and effective time management skills consistently meet performance targets. Proficient in IT, including working with computers and routers. Values personal growth and avoids stagnation, always striving to advance within any position held.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Professional Security Officer

Allied Universal
04.2022 - 01.2024
  • Ensure the facility is provided with high quality security services to protect people and property
  • Report safety concerns, security breaches and unusual circumstances both verbally and in writing
  • Displayed exceptional people skills and maintained a calm demeanor
  • Write up daily reports
  • Patrol rounds to make sure everything is secured , everyone is okay , and no cars are broken in .
  • Build, improve and maintain effective relationships with both client employees and guests
  • Answer questions and assist guests and employees
  • Attended to client/ workers issues to resolve complaints promptly

  • Answer phones or greet guests/employees in a professional, welcoming manner
  • Make sure all packages are safe and delivered to the assigned location
  • CCTV
  • Make badges
  • Do hourly tours around the building/check the checkpoints
  • Log in the trailers
  • Check the temp/fuel on trailers before checking them in
  • Bills of landing.

Assistant Manager

Cobb County Board Elections
10.2018 - 11.2022
  • I was over setting up and taking down all the machines and signs
  • I also was in charge of my express poll signing the voters in and giving them a voters card
  • Assisting the votes to the correct voting station and also making sure nobody was on their phones in the voting area because it was prohibited
  • Make sure everyone is in the correct location, no soliciting for the campaign on the site and no cellphones
  • Make sure everyone has the chance to vote
  • Make sure the site everything is set up and open on time for voting to occur promptly
  • Oversee the workers to make sure everything is running probably
  • Making sure policies and rules are being properly enforced
  • Assisting with any issues that a voter is going through .
  • Seasonal Job.

Coordinator

TJ Maxx
06.2020 - 09.2022
  • Customer Service
  • Management
  • Problem solving
  • Handling money
  • Restock
  • Sales and revenue
  • Maintained up-to-date knowledge of all store policies, especially holiday policies
  • Inventory
  • Sales
  • Training employees on the specifics of their job
  • Displayed exceptional people skills and maintained a calm demeanor thru any situation .

Team Leader Manager

Smoothie King
08.2018 - 04.2020
  • Assist customers with questions, requests, and product transactions
  • Prepare inventory for display, clean and restock store
  • Keep up with sales
  • In charge of the marketing ideas
  • Interact with customers, cultivating customer service and salesmanship skills
  • Resolve any issues or concerns the customer may have
  • Won the store monthly sale goal twice bringing in roughly 20k in sales one month.

Education

High school -

Mceachern High School
Powder Springs, GA
05.2019

Skills

  • Computer Coding (4 years)
  • Communication Skills
  • Cash Handling
  • Food Handling
  • Computer Skills
  • Guest Services
  • Sales
  • Food Preparation
  • Serving Experience
  • Marketing (3 years)
  • Microsoft Excel
  • Software troubleshooting
  • Technical support
  • Digital marketing
  • Social media management
  • Customer service
  • Hair styling
  • Social media marketing
  • Microsoft Office
  • Business management
  • Cashiering
  • Customer service (4 years)
  • Business Development
  • Branding
  • Typing (6 years)
  • Security (1 year)
  • Windows (4 years)
  • Desktop support (8 years)
  • Troubleshooting
  • Help Desk
  • Computer Networking (4 years)
  • Network Support
  • Search Engine Optimization (SEO)
  • Software development (3 years)
  • Editorial (5 years)
  • Content marketing (4 years)
  • Law enforcement
  • Surveillance
  • CCTV (2 years)
  • Payroll
  • Typing
  • Project management
  • Leadership
  • Help desk
  • Security
  • Product management
  • Software development
  • Content marketing
  • Cash register
  • Desktop support
  • Windows
  • HTML5
  • Visual Basic
  • PCI
  • Marketing
  • Cash handling
  • Business development
  • Order management system
  • Oracle
  • Food handling
  • Driving
  • SAN
  • Serving
  • Java
  • Python
  • Computer networking
  • Guest services
  • Network support
  • Computer science (4 years)
  • Security system (3 years)

Certification

  • Certified Coding Specialist
  • CPR Certification
  • Driver's License

Accomplishments

Certified in Coding from Girl Who Code. I can make games , websites , platforms from scratch and while as type out the coding to make it .

Timeline

Professional Security Officer

Allied Universal
04.2022 - 01.2024

Coordinator

TJ Maxx
06.2020 - 09.2022

Assistant Manager

Cobb County Board Elections
10.2018 - 11.2022

Team Leader Manager

Smoothie King
08.2018 - 04.2020

High school -

Mceachern High School

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Carly Rogers