Carly Sergeant
Edward Rose and Sons
Mishawaka,IN
1
Certification
5
years of professional experience
Professional with hands-on experience in park services, adept at maintaining cleanliness and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently delivering high-quality results. Skilled in landscape maintenance and customer interaction. Known for reliability and responsive to changing needs, ensuring positive experience for all park visitors.
Work History
Environmental Scientist
2 Months- Gathered environmental data detailing water, air and soil contaminations.
- Conducted air, water, soil, and noise pollution monitoring to maintain a safe living environment for communities.
- Performed environmental site assessments.
- Prepared detailed scientific reports or presentations based on findings.
Leasing Specialist
1 Year- Coordinated property showings and conducted follow-up communications with prospective tenants.
- Resolved resident issues promptly to improve customer satisfaction and retention.
- Trained new leasing agents on best practices and company procedures to ensure consistent service delivery and elevate overall leasing performance.
Leasing Consultant
11 Months- Facilitated property tours, showcasing amenities and features to prospective residents.
- Developed strong relationships with residents, addressing concerns and enhancing tenant satisfaction.
- Streamlined application processes, improving efficiency and reducing turnaround time for approvals.
Assistant Manager
8 Months- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Coordinated staff schedules, optimizing labor resources for peak service times.
- Trained new employees on standard operating procedures and customer service protocols.
- Resolved customer inquiries and complaints, maintaining high satisfaction rates.
Seasonal Landscaping Team Lead
1 Year 6 Months- Collaborated with management to ensure operations ran smoothly.
- Supervised landscaping operations and developed plans for beautification of city parks.
Seasonal Gate/Canoe Attendant
1 Year 4 Months- Assisted visitors with parking information and directions.
- Ensured customers received canoe/kayak safety instructions.
- Handled cash flow for day to day operations.
- Monitored park safety protocols, improving compliance and visitor safety awareness.
Education
BA - Sustainability Studies, Minor in Business Administration
- Relevant Coursework: Geographic Information Systems, Physical Systems of the Environment & Environmental Conservation.
- Forestry And Natural Resources
- Transferred completed coursework.
Skills
Communication
GIS
Landscaping
Certification
- OSHA Hazardous Waste Operations and Emergency Response
Timeline
Environmental Scientist
Heartland Environmental Associates
06.2026 - CurrentRead More
Leasing Specialist
Edward Rose and Sons
08.2025 - CurrentRead More
Leasing Consultant
Edward Rose and Sons
09.2024 - 08.2025Read More
Assistant Manager
Scooters Coffee
01.2024 - 09.2024Read More
Seasonal Landscaping Team Lead
Mishawaka Parks and Recreation
06.2022 - 12.2023Read More
Seasonal Gate/Canoe Attendant
St. Joseph County Parks Department
04.2021 - 08.2022Read More
Purdue University
from Forestry And Natural Resources
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Indiana University
BA from Sustainability Studies, Minor in Business Administration
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