Maranda Solomon
Cincinnati,OH
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Results-oriented highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 7 years of experience in loan processing and mortgages.
Overview
17
17
years of professional experience
Work History
Sr. Loan Processor
NewRez
09.2020 - 11.2022
- Maintained a pipeline of 30-60 loans that were required to close in 30 days or less
- Communicate and collaborate effectively with underwriting and Mortgage Consultants to understand the financial situation of the borrower
- Assist in the training process of new team members
- Calculating income and reviewing tax returns
- Process Government (FHA, USDA, VA, Bond) Assumption loans, HELOC, new construction, renovation, and Conventional loans
- Pre-underwrite files prior to loan submission
- Processing both refinance and purchase loans
- Responsible for meeting daily, weekly, and monthly production goals
- Effectively communicating with mortgage consultants to coordinate the approval process
- Responsible for applying professional experience and skills to ensure proper compliance and adhere to industry regulations and standards
- Consistent follow-up with customers, internal and external clients regarding loan status
Mortgage Processor II
Fifth Third Bank
07.2017 - 09.2020
- Processes residential mortgage loans (FHA, VA, Assumption, Streamline, Conventional, purchase, refinance) under various programs in a quality consistent with all company policies and procedures as well as meeting all regulatory requirements
- Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process
- Obtains and reviews necessary loan documentation and submits complete packages to Underwriting for loan approval
- Monitors and ensures closing dates and company deadlines are met
- Communicates with loan officers, buyers, sellers, title companies, builder and agents
- Obtains and verifies that all underwriting conditions are received and cleared by the underwriter and prepares the file for submission to the Closing Department
- Distributes and exchanges information with other team members, follows up with customers, refers customers to appropriate person(s), composes Correspondence and memorandums
- Provides excellent customer service by effectively communicating and cooperating with all internal and external customers
- Keeps abreast of changes in policies and procedures, standards and regulations applicable to the company and the mortgage industry
- Understands and applies local, state and federal regulations related to processing mortgage loans
- Complies with all company policies and procedures.
Equity Processor II
Citizens Bank
11.2015 - 07.2017
- Meet department productivity and quality standards within department turn-time standards
- Review submitted documentation to ensure compliance with bank requirements
- Follow-up and review routine documentation requirements with customers, loan officers, branches, and vendors to resolve documentation issues for new loan applications
- Complete review within department standards
- Enter clear, concise comments, edit information and document application status on appropriate loan systems
- Communicate professionally in an oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/or closing information
- Apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc)
Legal/Fraud Coordinator
US Bank
08.2012 - 11.2015
- Bankruptcy Plan review
- Document secured and unsecured accounts
- Audit procedures/processors
- Prepare referrals regarding: Motion for relief from Stay and Objections
- Create and maintain client files
- Credit report statusing
- Use Internet systems and services associated with bankruptcy/ customer service
- Data entry of case findings & filings into internal database
- Interact with attorneys and other internal departments
- Review declarations and affidavits
- Lien Verification
- Create and review lease assumptions and reaffirmations
- Handle incoming calls from branch personnel, customers, and external vendors.
Marketing Support Specialist
American General Life & Accident
03.2008 - 08.2012
- Assist in providing administrative support to the local office Recruiting/Employment process including recruiting activities, employment file processing (pre- and post-employment), personnel changes, manage & maintain personnel records (personnel file, time reporting, auto liability insurance, insurance licensing requirements, etc
- For all L.O
- Sales/service employees)
- Provide Sales/Marketing support including new business activities (application review & submission to H.O., NB follow-up and submission of pending requirements to home office) campaign support (planning, implementation, tracking, etc.), Worksite presentations and enrollment support, leads development (scheduling insurance reviews/new product offering appointments with existing clients, direct mail, lead sourcing, etc.) and campaign support (planning/development, implementation, reporting/tracking results, coordinate campaign payoff activity, etc.)
- Pre-Underwrite Life & accident, term policies, annuities and universal
Assistant Manager
Taco Bell
01.2006 - 04.2009
- Multiple locations in the Cincinnati area
Loan Processor
Express Payroll Advance
07.2007 - 03.2008
Education
Davis College Online
Online05.
Medical Assisting Certificate - undefined
Kaplan College
High School Diploma - undefined
Woodward Career Technical High School
Skills
- Adaptable
- Active Listening and Learning
- Bank Secrecy Act
- Fraud Prevention and Detection
- Microsoft Office
- Risk Mitigation
- Collaboration
- Project management
- Production Leadership
- Underwriting Collaboration
- Loan Process Coordination
- Oral and Written Comprehension
- Credit Limit Establishment
- Appraisal Reviews
- Knowledge of VA Loan Process
- Microsoft Office
- Loan Paperwork
- Risk Mitigation
- Production Leadership
- Underwriting Collaboration
- Loan Process Coordination
- Oral and Written Comprehension
- Credit Limit Establishment
- Appraisal Reviews
- Knowledge of VA Loan Process
- Microsoft Office
- Loan Paperwork
- Risk Mitigation
- Production Leadership
Timeline
Sr. Loan Processor
NewRez
09.2020 - 11.2022
Mortgage Processor II
Fifth Third Bank
07.2017 - 09.2020
Equity Processor II
Citizens Bank
11.2015 - 07.2017
Legal/Fraud Coordinator
US Bank
08.2012 - 11.2015
Marketing Support Specialist
American General Life & Accident
03.2008 - 08.2012
Loan Processor
Express Payroll Advance
07.2007 - 03.2008
Assistant Manager
Taco Bell
01.2006 - 04.2009
Davis College Online
Medical Assisting Certificate - undefined
Kaplan College
High School Diploma - undefined
Woodward Career Technical High School
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