Summary
Overview
Work History
Education
Skills
Timeline
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Carly Spencer

Lufkin,TX

Summary

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Overview

4
4
years of professional experience

Work History

Waitress

Auntie Pastas
Nacogdoches, TX
01.2022 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained cleanliness of work areas throughout shift

Hostess/Server

Buffalo Wild Wings
09.2019 - Current
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Trained new employees teaching them adequate job skills
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.

BSW Intern

PineCrest Retirement Community
Lufkin, TX
09.2023 - 12.2023
  • Developed resources for clients including referrals to community programs or agencies.
  • Attended meetings with case managers, psychiatrists, and other professionals involved in client care.
  • Participated in team meetings to discuss progress of individual cases.
  • Assisted with the development and implementation of individualized treatment plans.
  • Maintained detailed records of all interactions with clients.
  • Advised clients on available social services, legal rights, and entitlements.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.

Project Manager

Good Bull Land Co.
College Station, TX
05.2021 - 09.2022
  • Developed and initiated projects, managed costs and monitored performance
  • Met project deadlines without sacrificing build quality or workplace safety
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion
  • Maintained relationships with material vendors to lower costs and diversify capabilities.

Waitress

The Tap Bar And Grill
College Station, TX
02.2021 - 08.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Displayed enthusiasm and promoted excellent service to customers.

Education

Bachelor of Social Work -

Stephen F. Austin State University
Nacogdoches, TX
12-2023

HIGH SCHOOL DIPLOMA -

HUNTINGTON HIGH SCHOOL
05.2020

Master of Social Work - Mental Health and Substance Misuse Specialization

The University of Texas At Arlington
Arlington, TX

Skills

  • Strong communication skills
  • Strong time management
  • Problem Solving Skills
  • Ability to work under pressure

Timeline

BSW Intern

PineCrest Retirement Community
09.2023 - 12.2023

Waitress

Auntie Pastas
01.2022 - Current

Project Manager

Good Bull Land Co.
05.2021 - 09.2022

Waitress

The Tap Bar And Grill
02.2021 - 08.2021

Hostess/Server

Buffalo Wild Wings
09.2019 - Current

Bachelor of Social Work -

Stephen F. Austin State University

HIGH SCHOOL DIPLOMA -

HUNTINGTON HIGH SCHOOL

Master of Social Work - Mental Health and Substance Misuse Specialization

The University of Texas At Arlington

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Carly Spencer