Summary
Overview
Work History
Education
Skills
Affiliations
Internships
Volunteer
Timeline
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Carly Stinson

ORLANDO,FL

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in operations management and sales. Self motivated individual with an excitement for growth opportunities. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

8
8
years of professional experience

Work History

Insurance Consultant

Progressive
Orlando, FL
06.2023 - Current
  • Ensured compliance with state regulations regarding auto insurance policies.
  • Adhered to all company guidelines relating to ethical standards when working with customers.
  • Assessed customer needs and provided appropriate insurance solutions.
  • Exceeded company sales goals for new policies.

Social Media Manager

TitleGenius
Orlando, FL
07.2022 - 03.2023
  • Developed and implemented strategic social media marketing plans.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Utilized Twitter and Facebook to promote products, services and content.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.

Insurance Agent

Ackerman Insurance Services
Naples, FL
01.2022 - 03.2023
  • Responded to customer inquiries and problems to promote great service.
  • Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Researched insurance plans to find good options for clients' needs.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

Vice President Of Operations

Full Circle Insurance Inc.
Orlando, FL
04.2016 - 01.2022
  • Leveraged analytical, design and implementation skills to offer leadership and support to all operations areas
  • Boosted company profits by optimizing performance strategies and increasing efficiency
  • Delivered expert thought leadership recognized for driving process improvements
  • Oversaw company merger to drive seamless transition and integration of operations
  • Generated daily operational and sales reports for corrective action or continuous improvement
  • Met operational objectives by establishing qualified staff, promoting adherence to Florida state insurance regulations and providing outstanding customer service
  • Oversaw daily operations of agency business, including several employees across 2 locations
  • Lead team of 6 employees in all operations including sales, service, parts and office functions
  • Built and maintained loyal, long-term customer relationships through effective account management and risk advising

Education

Bachelor of Science - Business Communications

Valencia College
Orlando, FL
04.2023

Associate of Arts - Humanities

Valencia College
Orlando, FL
05.2015

Skills

  • Project Management
  • Customer Relationship Management
  • Account Management
  • Strategic Account Development and Management
  • Computer Skills (Microsoft Programs)
  • Relationship Building
  • Reliable & Trustworthy
  • Clerical Support
  • Client Relations
  • Professional Communication

Affiliations

  • General Lines License 2-20 (W332374)
  • Cosmetology License
  • Certified Risk Advisor
  • Member of Valencia College Honors Association Alumni

Internships

Walt Disney World College Program -2010

Global Experiences Fashion Business Internship Milano,Italy - 2011-2012

Volunteer

  • Global Lyme Alliance Peer Mentor - 2021-current

Timeline

Insurance Consultant

Progressive
06.2023 - Current

Social Media Manager

TitleGenius
07.2022 - 03.2023

Insurance Agent

Ackerman Insurance Services
01.2022 - 03.2023

Vice President Of Operations

Full Circle Insurance Inc.
04.2016 - 01.2022

Bachelor of Science - Business Communications

Valencia College

Associate of Arts - Humanities

Valencia College

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Carly Stinson