Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Auto Body Technician
Caliber Collision
03.2023 - 11.2024
Repaired vehicles involved in accidents or had damage to the body of the vehicle
Created repair plans with service writers to ensure the best and fastest repair
Blueprinting each vehicle
ICar certified, Icar Welding Certified, ASE Certified
Cleaning Department Supervisor
Margaret T Morris Center
10.2022 - 02.2023
Managed team of 6 employees
Monitored staff performance and evaluated if more training was needed
Developed new plans to ensure efficiency
Organized team meetings to instill communication and problem solving
Customer Service
Nakoma Golf Resort
04.2018 - 06.2021
Greeted guests and guided them through the golf course