Carly Taylor Fillman
Mesa,AZ
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Auto Body Technician
Caliber Collision
2023.03 - 2024.11
- Repaired vehicles involved in accidents or had damage to the body of the vehicle
- Created repair plans with service writers to ensure the best and fastest repair
- Blueprinting each vehicle
- ICar certified, Icar Welding Certified, ASE Certified
Cleaning Department Supervisor
Margaret T Morris Center
2022.10 - 2023.02
- Managed team of 6 employees
- Monitored staff performance and evaluated if more training was needed
- Developed new plans to ensure efficiency
- Organized team meetings to instill communication and problem solving
Customer Service
Nakoma Golf Resort
2018.04 - 2021.06
- Greeted guests and guided them through the golf course
- Cash handling and check out service
- Waitressing and dishwashing
- Cleaning store and carts
Education
Diploma -
Loyalton High School
Loyalton, CA05.2021
Skills
- Communication
- Customer Service
- Time Management
- Problem Solving
- Organization
- Active Listening
- Leadership
- Adaptability
- Writing
- Cleaning
- Critical Thinking
- Cash Handling
- Balancing
- Collaborating
- Creativity
- Work Ethic
- Interpersonal Skills
- Auto body repair
- Body filler application
- Vehicle reassembly
- Excellent work ethic
Timeline
Auto Body Technician
Caliber Collision
2023.03 - 2024.11
Cleaning Department Supervisor
Margaret T Morris Center
2022.10 - 2023.02
Customer Service
Nakoma Golf Resort
2018.04 - 2021.06
Diploma -
Loyalton High School