Carly Tinoco
DeKalb,IL
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
22
22
years of professional experience
Work History
Housekeeping Room Attendant
Barb City Manor
DeKalb, IL
05.2015 - Current
- Kept up-to-date records of items cleaned in each room.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Replenished room amenities according to established guidelines.
- Ensured compliance with health regulations regarding sanitation procedures.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Replaced dirty linens with clean items according to established standards of quality control.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
Picker, Packer, Machine Operator
Minute Men Staffing
Aurora , IL
01.2008 - 06.2015
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Assembled boxes or other containers for packing goods prior to shipment.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Verified accuracy of picked items by comparing them against pick list.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
- Stocked shelves with incoming merchandise as needed.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Processed returned items according to company policies and procedures.
- Labeled packages accurately with destination addresses for shipping purposes.
Cashier
Wendys Restaurant
Dekalb, Illinois
02.2006 - 06.2008
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Waitress, Cashier
Normas cafe
Lockport, IL
03.2003 - 12.2005
- Answered questions about menu items, ingredients, and pricing.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Provided accurate change for cash transactions using a cash register system.
- Greeted customers and provided menus.
- Performed basic math calculations when computing bills for customers' meals.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
High School Diploma -
Dekalb Highschool
DeKalb, IL05-2001
Skills
- Room cleaning
- Sanitation procedures
- Inventory management
- Linen restocking
- Cash register operation
- Customer service
- Payment processing
- Stock management
- Sales promotion
- Problem resolution
- Time management
- Team collaboration
- Cash handling
- Attention to detail
- Currency counting
- Customer relations
- Transaction handling
Languages
English
Full Professional
Spanish
Professional
Timeline
Housekeeping Room Attendant
Barb City Manor
05.2015 - Current
Picker, Packer, Machine Operator
Minute Men Staffing
01.2008 - 06.2015
Cashier
Wendys Restaurant
02.2006 - 06.2008
Waitress, Cashier
Normas cafe
03.2003 - 12.2005
High School Diploma -
Dekalb Highschool