Carly Wells

• Manage and optimize membership conversion pipelines within Salesforce CRM to drive lead conversion and placement outcomes across assigned regions.
• Support and implement community and digital recruitment campaigns designed to generate new leads and increase membership conversion within assigned territories.
• Utilize Salesforce reporting and Looker dashboards to monitor pipeline performance, conversion metrics, recruitment outcomes, and growth trends.
• Analyze lead flow and placement data to identify performance gaps and implement process improvements that accelerate conversion outcomes.
• Partner cross-functionally with Membership Managers to align recruitment and placement strategy using data-driven insights.
• Maintain high data integrity standards within CRM systems to support forecasting, reporting accuracy, and operational decision-making.
• Guide prospective members through conversion processes using structured outreach and customer-centric engagement.
• Deliver high-quality service while managing multiple active pipelines and meeting placement and conversion targets within defined timelines.

• Drive outbound business development through strategic prospecting and high-volume outreach to generate new partnership opportunities and expand existing accounts.
• Manage and grow enterprise client relationships, serving as a trusted advisor supporting long-term partner retention and expansion.
• Conduct recurring business reviews with stakeholders to evaluate performance, align on goals, and recommend growth strategies.
• Analyze account performance data to uncover opportunities and inform strategic decision-making.
• Lead consultative, insight-driven sales engagements across multiple decision makers to drive measurable outcomes.
• Execute structured sales processes including pipeline management, forecasting, and opportunity tracking within Salesforce.
• Partner cross-functionally to advocate for client needs and represent the voice of the customer internally.
• Thrive in high-accountability environments requiring strategic prioritization, adaptability, and ownership of results.

• Delivered Spanish language instruction to classrooms of 25–30+ students per period, managing engagement and performance across diverse learning levels.

• Used student performance data and assessments to adjust instruction, resulting in measurable improvements in language proficiency and course completion rates.

• Developed and implemented structured lesson plans aligned to district standards, consistently meeting curriculum pacing and performance benchmarks.

• Maintained high student engagement and classroom performance through proactive classroom management and structured learning plans.

• Tracked student progress and communicated performance updates regularly with parents, guardians, and school leadership.

• Collaborated cross-functionally with faculty and staff to support student success initiatives and improve overall classroom outcomes.

• Leveraged digital learning platforms and classroom technology to support virtual and in-person instruction, ensuring continuity of learning outcomes.

• Designed curriculum materials and assessments to support language retention and application in real-world scenarios.