Carly Jo Spano
Kansas City,KS
Summary
Dependable Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
23
23
years of professional experience
Work History
Combat Engineer
United States Army
Kansas City, KS
03.2022 - Current
Sales Representative
Sunlighten Saunas
Overland Park, KS
08.2021 - 03.2022
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Documented customer interactions using SalesForce to capture data in processing system.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Manager
Adidas
Kansas City, KS
03.2020 - 08.2021
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Onboarded new employees with training and new hire documentation.
- Hire, train, and evaluate personnel in sales or marketing establishments.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Manager
3 And 2 Baseball Fields
Shawnee, KS
05.2006 - 10.2021
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
Teacher
USD 204 Bonner Springs/Edwardsville Schools
Bonner Springs, KS
08.2018 - 05.2020
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Office Assistant
Kansas City Fire And Security
Olathe, KS
05.2015 - 08.2018
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Bachelor of Arts - Elementary Education
Emporia State University
Emporia, KS05.2016
Associate of Arts - Elementary Education
Johnson County Community College
Overland Park, KS05.2014
High School Diploma -
Mill Valley High School
Shawnee, KS05.2011
Skills
- Record Manager
- Office Administration
- Review regulations and directives and implements changes in appropriate manner
- Compile data and create products to present at briefings
- Prepare and review command correspondence for accuracy
- Advise on pay, benefits, entitlements, incentives, and assist with correcting pay issues
- Communication Skills
Timeline
Combat Engineer
United States Army
03.2022 - Current
Sales Representative
Sunlighten Saunas
08.2021 - 03.2022
Manager
Adidas
03.2020 - 08.2021
Teacher
USD 204 Bonner Springs/Edwardsville Schools
08.2018 - 05.2020
Office Assistant
Kansas City Fire And Security
05.2015 - 08.2018
Manager
3 And 2 Baseball Fields
05.2006 - 10.2021
Bachelor of Arts - Elementary Education
Emporia State University
Associate of Arts - Elementary Education
Johnson County Community College
High School Diploma -
Mill Valley High School
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