Carlyn Kline
Dunkirk,IN
Summary
Experienced Dialysis Technician with 3 years of experience providing outstanding care to patients in various stages of renal failure. Accomplished in building rapport with patients and explaining procedures to ease anxiety. Offering expert knowledge of hemodialysis treatment, unit operations and regulatory guidelines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician - CCHT
Fresenius Medical Care NA
05.2023 - Current
- Administered patient care and assisted with daily activities to enhance comfort and well-being.
- Monitored vital signs and documented changes in patient conditions for accurate medical records.
- Collaborated with healthcare team to develop individualized care plans and ensure patient needs were met.
- Educated patients on treatment processes, fostering understanding and adherence to prescribed therapies.
- Implemented infection control protocols, maintaining a safe environment for patients and staff.
- Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
Precertification Specialist
UT Gastroenterology
03.2022 - 03.2023
- Coordinated precertification processes to ensure timely insurance approvals for gastroenterology services.
- Reviewed patient records and insurance requirements, verifying accuracy of submitted documentation.
- Collaborated with healthcare providers to clarify medical necessity for procedures and treatments.
- Developed streamlined workflows for enhanced communication between clinical teams and insurance companies.
- Ensured smooth communication between healthcare providers, patients, and insurance companies, resulting in timely approvals and positive experiences.
Server/Bartender
Red Robin
06.2018 - 03.2023
- Provided exceptional customer service to enhance guest dining experiences.
- Trained and mentored new team members to ensure adherence to service standards.
- Coordinated with kitchen staff to streamline food preparation and delivery processes.
- Managed multiple tables efficiently, prioritizing guest needs in high-pressure situations.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Implemented upselling techniques leading to increased average check totals per table.
Direct Support Professional
Adult Community Training
06.2016 - 06.2018
- Provided individualized support to clients with daily living activities and personal care needs.
- Developed and implemented personalized care plans tailored to client goals and preferences.
- Coordinated recreational activities to enhance social interaction and community engagement for clients.
- Monitored client progress, documenting changes in behavior and health status for review.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery for clients.
Education
ASN - Nursing
Ivy Tech
Muncie, IN12-2026
High School Diploma -
East Henderson High
Hendersonville, NC06-2011
Skills
- Vital signs monitoring
- HIPAA compliance
- Catheter care
- Isolation precautions
- Dialysis treatment
- Measuring vital signs
- Patient care
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Patient Care Technician - CCHT
Fresenius Medical Care NA
05.2023 - Current
Precertification Specialist
UT Gastroenterology
03.2022 - 03.2023
Server/Bartender
Red Robin
06.2018 - 03.2023
Direct Support Professional
Adult Community Training
06.2016 - 06.2018
ASN - Nursing
Ivy Tech
High School Diploma -
East Henderson High