Carma Fisher

• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
• Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
• Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
• Analyzed customer feedback to identify areas of improvement in online shopping experience.
• Developed relationships with suppliers to facilitate timely delivery of products.
• Developed strong relationships with suppliers, negotiating favorable pricing terms without compromising on product quality.
• Conducted market research to identify emerging trends and opportunities for growth within the industry.
• Managed customer service inquiries and complaints for customer satisfaction.
• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Improved monthly sales with successful marketing, sales and customer relations approaches.
• Provided exceptional customer service through prompt communication via phone, email, and live chat support, resolving issues efficiently.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.

Personal assistant to liquidate an high-end estate. Inventory assessment of high-end personal items.

Performed value assessment of items. Performed staging, photos, online description, and pricing of each item. Handled all communications with clients regarding inquiries. Tasks also included boxing and shipping to ensure items arrived safely to the buyer.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.