Carman McMahon
Novi,MI
Summary
Dynamic and detail-oriented operations leader with extensive experience in executing professional golf events and managing business operations. Strong track record in overseeing operational logistics, fostering vendor partnerships, supporting budgetary requirements, and facilitating effective communication among cross-functional stakeholders in high-pressure environments. Well-versed in PGA TOUR operational standards, adept at coordinating sponsorship activations, and skilled in the strategic execution of large-scale tournament requirements. Committed to driving excellence and delivering exceptional results in every aspect of event management.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Intersport
08.2023 - Current
- Coordinated efforts with tournament director and operations manager to facilitate successful planning and execution of four golf tournaments.
- Managed logistical execution of daily operations during tournament setup, while engaging with vendors and conducting site visits prior to the event.
- Coordinated vendor relationships to ensure seamless pre-event planning, efficient onsite setup, and thorough post-event teardown.
- Facilitated efforts between operations and client services to enhance sponsorship fulfillment and execution processes.
- Facilitated onsite planning and vendor timelines, collaborating with PGA Tour representatives and host facilities to enhance overall tournament operations.
Business Operations Intern
Rocket Mortgage Classic
03.2022 - 08.2023
- Worked directly alongside the Tournament Director with a priority on signage placement, structure buildout, tournament branding, and PGA TOUR relations
- Managed all aspects of client activation, coordinating meticulous onsite setup and teardown to deliver exceptional service.
- Collaborated with director of business operations to facilitate year-end audit processes. Oversaw management of purchase orders and invoicing. Led efforts in completion and tracking of certificates of insurance to ensure compliance.
- Administered tracking and management of vendor credentials and parking passes, enhancing organizational oversight.
Golf Associate
Dick's Sporting Goods
11.2021 - 05.2023
- Assisted customers in identifying suitable clubs and facilitated accurate fitting to enhance their playing experience.
- Managed inventory of apparel and equipment to ensure availability and quality standards.
- Engaged with team members across departments to address operational needs and improve workflow during slower periods.
- Guided customers in product selection and addressed inquiries to improve overall satisfaction.
- Managed merchandise presentation to support an engaging shopping experience.
Education
Master of Business Administration - Strategic Leadership
Cleary University
Howell, MI01.2023
Bachelor of Business Administration - Sports Promotion and Events Management
Cleary University
Howell, MI01.2022
Skills
- Vendor Procurement
- Sponsorship Activation
- Accounting Administration
- Site Planning
- Onsite Implementation
- Operations management
Timeline
Operations Coordinator
Intersport
08.2023 - Current
Business Operations Intern
Rocket Mortgage Classic
03.2022 - 08.2023
Golf Associate
Dick's Sporting Goods
11.2021 - 05.2023
Master of Business Administration - Strategic Leadership
Cleary University
Bachelor of Business Administration - Sports Promotion and Events Management
Cleary University