Carmela Labra Macias

Responded to phone calls, delivering accurate information and assistance.

Managed payment transactions, ensuring compliance with procedures.

Performed endorsements to strengthen client relationships.

Obtained details from new prospects for future follow-ups.

Collaborated with agents in organizing filing tasks for streamlined operations.

Conducted applications processing alongside weekly interviews.

Supported employees in acquiring food handler certifications.

Executed weekly and monthly inventory verification tasks.

Oversaw scheduling and execution of weekly truck orders.

• Oversaw employee record management and facilitated candidate communications with HR.
• Conducted interviews while ensuring adherence to company values and customer service standards.
• Managed daily sales reporting, cash flow, invoice submission, and deposit activities.
• Developed employee schedules three weeks ahead to enhance operational workflow.
• Coordinated a vendor calendar to guarantee punctual product deliveries.
• Recorded weekly and monthly sales data, presenting improvement recommendations to corporate office.
• Secured multiple chain-wide accolades for outstanding store performance.
• Performed biweekly inventory assessments for consumable products to support operations.

• Maximized productivity by organizing and filing client profiles efficiently.
• Provided personalized fittings and options to accommodate clients' special occasions.
• Managed special orders and coordinated accounts with multiple vendors.