Elva Ruiz
San Antonio,Texas
Summary
Detail-oriented Administrative Assistant with a proven track record in office management and event planning. Skilled in communication facilitation, time management, and problem-solving, contributing to seamless operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Community Bible Church
San Antonio, Texas
04.2010 - 12.2024
- Managed communications for church ministries and events, ensuring clarity and coordination among teams.
- Coordinated schedules for meetings and community outreach activities.
- Assisted in organizing church events by coordinating logistics and managing volunteers for successful execution.
- Maintained church records and databases with accuracy and confidentiality.
- Processed correspondence, including emails, newsletters, and church bulletins.
- Supported the pastor and staff with administrative tasks as needed.
- Developed efficient filing systems for documents and resources used by the church.
- Provided reception support, greeting visitors warmly and directing inquiries appropriately.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Scheduled appointments between pastors and church members, non-church members and internal staff members.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed incoming call inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different ministry departments within the organization.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the church
- Handled incoming calls and directed callers to appropriate ministry department or staff member.
- Oversaw staff correspondence and record tracking, enhancing data communication processes for streamlined office operations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Drove feedback to deliver information to the ministry department for corrective action.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Executed on-time, under-budget projects by solving complex issues for executive leadership.
Education
Some College (No Degree) - Business Administration
Schreiner University
Kerrville, TXSkills
- Office administration
- Office management
- Calendar coordination
- Event planning
- Meeting planning
- Event coordination
- Document preparation
- Spreadsheet management
- Spreadsheet development
- Microsoft Excel
- Recordkeeping and bookkeeping
- Mail handling
- Mail management
- Customer service
- Customer relations
- Professional communication
- Bilingual communication
- Bilingual fluency
- Confidentiality assurance
- Client confidentiality
- Sensitive material handling
- Statistical data gathering
- File organization
- Time management
- Prioritization
- Attention to detail
- Highly organized
- Problem solving
- Problem-solving
- Fast thinking
- Team collaboration
- Effective teamwork
- Supervising staff
- Communication facilitation
- Verbal communication
- Cross-cultural communication
- Professionalism
- Professional and polished presentation
- Professional ethics
- Business administration
- Strategic planning
- Goal setting
- Administrative support
- Administrative operations
- Multi-line telephone system operation
- Spreadsheets
- Accuracy and precision
- Proofreading
- Interpretation techniques
- Professional ethics
- English and Spanish fluency
- Microsoft Access
Languages
English
Professional
Spanish
Professional
Certification
Real Estate
Timeline
Administrative Assistant
Community Bible Church
04.2010 - 12.2024
Some College (No Degree) - Business Administration
Schreiner University